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<front>
<journal-meta>
<journal-id journal-id-type="publisher-id">Front. Psychol.</journal-id>
<journal-title>Frontiers in Psychology</journal-title>
<abbrev-journal-title abbrev-type="pubmed">Front. Psychol.</abbrev-journal-title>
<issn pub-type="epub">1664-1078</issn>
<publisher>
<publisher-name>Frontiers Media S.A.</publisher-name>
</publisher>
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<article-meta>
<article-id pub-id-type="doi">10.3389/fpsyg.2023.1104653</article-id>
<article-categories>
<subj-group subj-group-type="heading">
<subject>Psychology</subject>
<subj-group>
<subject>Original Research</subject>
</subj-group>
</subj-group>
</article-categories>
<title-group>
<article-title>Employing the TAM in predicting the use of online learning during and beyond the COVID-19 pandemic</article-title>
</title-group>
<contrib-group>
<contrib contrib-type="author">
<name>
<surname>Zobeidi</surname>
<given-names>Tahereh</given-names>
</name>
<xref rid="aff1" ref-type="aff"><sup>1</sup></xref>
<uri xlink:href="https://loop.frontiersin.org/people/1513526/overview"/>
</contrib>
<contrib contrib-type="author">
<name>
<surname>Homayoon</surname>
<given-names>Seyedeh Bahar</given-names>
</name>
<xref rid="aff2" ref-type="aff"><sup>2</sup></xref>
<uri xlink:href="https://loop.frontiersin.org/people/1897585/overview"/>
</contrib>
<contrib contrib-type="author" corresp="yes">
<name>
<surname>Yazdanpanah</surname>
<given-names>Masoud</given-names>
</name>
<xref rid="aff1" ref-type="aff"><sup>1</sup></xref>
<xref rid="aff2" ref-type="aff"><sup>2</sup></xref>
<xref rid="aff3" ref-type="aff"><sup>3</sup></xref>
<xref rid="c001" ref-type="corresp"><sup>&#x002A;</sup></xref>
<uri xlink:href="https://loop.frontiersin.org/people/978876/overview"/>
</contrib>
<contrib contrib-type="author">
<name>
<surname>Komendantova</surname>
<given-names>Nadejda</given-names>
</name>
<xref rid="aff1" ref-type="aff"><sup>1</sup></xref>
</contrib>
<contrib contrib-type="author">
<name>
<surname>Warner</surname>
<given-names>Laura A.</given-names>
</name>
<xref rid="aff3" ref-type="aff"><sup>3</sup></xref>
</contrib>
</contrib-group>
<aff id="aff1"><sup>1</sup><institution>Cooperation and Transformative Group, International Institute for Applied Systems Analysis (IIASA)</institution>, <addr-line>Laxenburg</addr-line>, <country>Austria</country></aff>
<aff id="aff2"><sup>2</sup><institution>Department of Agricultural Extension and Education, Agricultural Sciences and Natural Resources University of Khuzestan</institution>, <addr-line>Mollasani</addr-line>, <country>Iran</country></aff>
<aff id="aff3"><sup>3</sup><institution>Department of Agricultural Education and Communication, Institute of Food &#x0026; Agricultural Sciences, University of Florida</institution>, <addr-line>Gainesville, FL</addr-line>, <country>United States</country></aff>
<author-notes>
<fn id="fn0001" fn-type="edited-by"><p>Edited by: Mohammed A. Al-Sharafi, University of Technology Malaysia, Malaysia</p></fn>
<fn id="fn0002" fn-type="edited-by"><p>Reviewed by: Ahmad Samed Al-Adwan, Al-Ahliyya Amman University, Jordan; Mostafa Al-Emran, British University in Dubai, United Arab Emirates; Ra&#x2019;ed Masa&#x2019;deh, The University of Jordan, Jordan; Ibrahim Arpaci, Bandirma Onyedi Eyl&#x00FC;l University, T&#x00FC;rkiye</p></fn>
<corresp id="c001">&#x002A;Correspondence: Masoud Yazdanpanah, <email>yazdanm@asnrukh.ac.ir</email></corresp>
<fn id="fn0003" fn-type="other"><p>This article was submitted to Educational Psychology, a section of the journal Frontiers in Psychology</p></fn>
</author-notes>
<pub-date pub-type="epub">
<day>17</day>
<month>02</month>
<year>2023</year>
</pub-date>
<pub-date pub-type="collection">
<year>2023</year>
</pub-date>
<volume>14</volume>
<elocation-id>1104653</elocation-id>
<history>
<date date-type="received">
<day>21</day>
<month>11</month>
<year>2022</year>
</date>
<date date-type="accepted">
<day>26</day>
<month>01</month>
<year>2023</year>
</date>
</history>
<permissions>
<copyright-statement>Copyright &#x00A9; 2023 Zobeidi, Homayoon, Yazdanpanah, Komendantova and Warner.</copyright-statement>
<copyright-year>2023</copyright-year>
<copyright-holder>Zobeidi, Homayoon, Yazdanpanah, Komendantova and Warner</copyright-holder>
<license xlink:href="http://creativecommons.org/licenses/by/4.0/">
<p>This is an open-access article distributed under the terms of the Creative Commons Attribution License (CC BY). The use, distribution or reproduction in other forums is permitted, provided the original author(s) and the copyright owner(s) are credited and that the original publication in this journal is cited, in accordance with accepted academic practice. No use, distribution or reproduction is permitted which does not comply with these terms.</p>
</license>
</permissions>
<abstract>
<p>Online learning systems have become an applied solution for delivering educational content, especially in developing countries, since the start of the COVID-19 pandemic. The present study is designed to identify the factors influencing the behavioral intention of agricultural students at universities in Iran to use online learning systems in the future. This research uses an extended model in which the constructs of Internet self-efficacy, Internet anxiety, and output quality are integrated into the technology acceptance model (TAM). Data analysis was performed using the SmartPLS technique. The analyses showed the proposed model to be strong in terms of predicting the attitude to online learning and the intention to use it. The extended TAM model fit the data well and predicted 74% of the intention variance. Our findings show attitude and perceived usefulness to have directly affected intention. Output quality and Internet self-efficacy indirectly affected attitude and intention. Research findings can help with the design of educational policies and programs to facilitate education and improve student academic performance.</p>
</abstract>
<kwd-group>
<kwd>internet anxiety</kwd>
<kwd>internet self-efficacy</kwd>
<kwd>psychology</kwd>
<kwd>agricultural education</kwd>
<kwd>TAM</kwd>
</kwd-group>
<counts>
<fig-count count="1"/>
<table-count count="6"/>
<equation-count count="0"/>
<ref-count count="150"/>
<page-count count="14"/>
<word-count count="12672"/>
</counts>
</article-meta>
</front>
<body>
<sec id="sec1" sec-type="intro">
<label>1.</label>
<title>Introduction</title>
<p>COVID-19 first appeared in December 2019 in Wuhan, China. Based on World Health Organization (WHO) statistics, the deadly disease was infecting millions and leaving thousands dead (<xref ref-type="bibr" rid="ref200">World Health Organisation, 2021</xref>; <xref ref-type="bibr" rid="ref64">Hallaj et al., 2022</xref>; <xref ref-type="bibr" rid="ref103">Moradhaseli et al., 2022</xref>). As a response to the COVID-19 crisis, governments around the world have been implementing public policies such as social distancing, isolation, and quarantine (<xref ref-type="bibr" rid="ref29">Anderson et al., 2020</xref>; <xref ref-type="bibr" rid="ref28">Amghani et al., 2022</xref>). Many Asian and European countries have shut down large communities, including educational institutions, to combat this &#x201C;invisible&#x201D; disease (<xref ref-type="bibr" rid="ref118">Sahu, 2020</xref>). In these circumstances, universities have turned to advances in information technology as a possible means of overcoming the difficulties being encountered (<xref ref-type="bibr" rid="ref115">Raza et al., 2021</xref>). COVID-19 has been unprecedented in changing the way students are taught around the world within a short period of time (<xref ref-type="bibr" rid="ref47">Chung et al., 2020</xref>). Many universities have started to use online learning as a way of ensuring continuity of education (<xref ref-type="bibr" rid="ref47">Chung et al., 2020</xref>), and have moved rapidly from face-to-face courses and programs to delivery of educational content online (<xref ref-type="bibr" rid="ref61">Gewin, 2020</xref>). Iran is one of the countries most affected by the outbreak of COVID-19. To prevent the transmission of the virus, the Iranian government closed educational institutions on 5 March 2020 (<xref ref-type="bibr" rid="ref130">Taghizadeh et al., 2021</xref>).</p>
<p>Online learning is an established, effective, and influential learning medium in many educational organizations and institutions (<xref ref-type="bibr" rid="ref94">Lee et al., 2020</xref>). Online learning, an advanced e-learning method, includes training, coaching, information, and any learning content that is presented digitally or electronically (<xref ref-type="bibr" rid="ref57">Fallon and Brown, 2002</xref>). Online learning programs, such as chat meetings, posts, and emails, facilitate communication between teachers and students in a variety of ways (<xref ref-type="bibr" rid="ref117">Romanov and Nevgi, 2006</xref>). In Iran, the University of Tehran, with the establishment of the Electronic Education Center in 2002, is the first university that started studying and planning online education, but the first collegiate virtual course was held in Shiraz University in 2003, and subsequently in the universities of science and technology, Khajeh Nasir al-Din Toosi University of Technology, and Amir Kabir. Most of the large public universities in Iran have established e-learning centers so that the quantitative growth of students in e-courses has been increasing from 235 in 2013 to 19,000 in 2013 (<xref ref-type="bibr" rid="ref125">Sharifi et al., 2019</xref>). It is argued that COVID-19 accelerates the digital transition in the world, which provides solutions regardless of the physical world (<xref ref-type="bibr" rid="ref32">Arpaci et al., 2022</xref>). In Iran, the Covid-19 pandemic led to the flourishing of some capabilities in the country, including the spread and prosperity of virtual education throughout the country, so that virtual education in Iran has entered a new phase and more attention has been paid to virtual education (<xref ref-type="bibr" rid="ref146">Yaghoubi Farani et al., 2019</xref>). On the other hand, those in charge have also become more aware of the importance of distance education and e-learning education (<xref ref-type="bibr" rid="ref62">Ghafourifard, 2020</xref>). Online learning provides learning opportunities anytime and anywhere (<xref ref-type="bibr" rid="ref150">Zamani-Miandashti and Ataei, 2015</xref>; <xref ref-type="bibr" rid="ref79">Joosten and Cusatis, 2020</xref>); it focuses on learners&#x2019; needs and preferences and also activates critical thinking on the part of students. This type of learning environment also increases the efficiency and success of learning facilities by improving communication between students and educators (<xref ref-type="bibr" rid="ref73">Idris and Osman, 2015</xref>). These benefits, together with the increasing demands being placed on higher education establishments regarding the admission of new students and how their needs can be met, are the justification for online education (<xref ref-type="bibr" rid="ref84">Kim et al., 2005</xref>). The flexible use of online media does, however, require students to have skills such as knowledge of technology use, time and organization management, and interaction using online technologies (<xref ref-type="bibr" rid="ref79">Joosten and Cusatis, 2020</xref>). Educational institutions are thus investing in information systems to offer increased access to education and to improve students&#x2019; self-efficacy, knowledge production, cost-effectiveness, together with learner flexibility and engagement (<xref ref-type="bibr" rid="ref127">Sinclair et al., 2016</xref>). However, if the e-learning system is not used properly, it is difficult to derive its full benefits (<xref ref-type="bibr" rid="ref22">Almaiah and Al-Khasawneh, 2020</xref>). Such could also lead to the failure of the education system and reduce universities&#x2019; return on investment (<xref ref-type="bibr" rid="ref105">Naveed et al., 2017</xref>). In fact, the success of the e-learning system relies on the intention and readiness of students to use it (<xref ref-type="bibr" rid="ref126">Shawai and Almaiah, 2018</xref>; <xref ref-type="bibr" rid="ref300">Almaiah and Alismaiel</xref>; <xref ref-type="bibr" rid="ref11">Al-Adwan et al., 2021</xref>). Research into online learning is still in its infancy (<xref ref-type="bibr" rid="ref134">Tarhini et al., 2017</xref>; <xref ref-type="bibr" rid="ref21">Almaiah and Alamri, 2018</xref>). Participation in e-learning needs more in-depth study so that the requirements of university students can be better understood: this will ultimately lead to a more successful e-learning system (<xref ref-type="bibr" rid="ref20">Alksasbeh et al., 2019</xref>).</p>
<p>Despite the importance of examining students&#x2019; intention to use online learning systems, there are few literature reviews on the intention to use &#x2013; and the actual use of &#x2013; online learning (<xref ref-type="bibr" rid="ref104">Mouakket and Bettayeb, 2016</xref>; <xref ref-type="bibr" rid="ref11">Al-Adwan et al., 2021</xref>). As, to our knowledge, there is no research that examines the intention of Iranian students to use online learning and its predictors, the present study aims to address these two issues critical gaps in knowledge.</p>
<p>Many theoretical frameworks have been applied to cognitive aspects of the use of technology in education (<xref ref-type="bibr" rid="ref136">Teo et al., 2018</xref>). Theoretical models, such as the task&#x2013;technology fit model (<xref ref-type="bibr" rid="ref143">Venkatesh et al., 2003</xref>), social cognitive model (<xref ref-type="bibr" rid="ref35">Bandura, 1986</xref>), the theory of planned behavior (<xref ref-type="bibr" rid="ref7">Ajzen and Fishbein, 1975</xref>), and the technology acceptance model (TAM) (<xref ref-type="bibr" rid="ref142">Venkatesh and Davis, 2000</xref>) have been applied to study students&#x2019; attitudes, perceptions, and behaviors regarding online learning. Of these, TAM is reported to be the best broadly functional model in the arena of social sciences (<xref ref-type="bibr" rid="ref136">Teo et al., 2018</xref>). Although TAM has been lately disapproved for being an obsolete model, the bibliometric analysis study of (<xref ref-type="bibr" rid="ref14">Al-Emran and Grani&#x0107;, 2021</xref>) specified that the number of research&#x2019;s on TAM and its applications are on the rise, providing indication the model is still valid across several applications and fields.</p>
<p>Several years after the advent of TAM, this model was expanded, with various external variables being added to it (<xref ref-type="bibr" rid="ref114">Rahmawati, 2019</xref>). The expansion was critical to TAM, as TAM did not then pay enough attention to individual characteristics (<xref ref-type="bibr" rid="ref3">Agarwal and Prasad, 1999</xref>; <xref ref-type="bibr" rid="ref101">McMaster and Wastell, 2005</xref>; <xref ref-type="bibr" rid="ref44">Cheng, 2011</xref>; <xref ref-type="bibr" rid="ref82">Khayun and Ractham, 2011</xref>). Scientists have conducted studies with the extended TAM model, using differing variables in different countries and different fields of e-learning and especially during and beyond Covid-19 (<xref ref-type="bibr" rid="ref400">Sukendro et al., 2020</xref>; <xref ref-type="bibr" rid="ref11">Al-Adwan et al., 2021</xref>, <xref ref-type="bibr" rid="ref12">2022</xref>; <xref ref-type="bibr" rid="ref2">Aboagye et al., 2021</xref>; <xref ref-type="bibr" rid="ref100">Mailizar et al., 2021</xref>; <xref ref-type="bibr" rid="ref23">Al-Nuaimi et al., 2022</xref>; <xref ref-type="bibr" rid="ref65">Han and Sa, 2022</xref>). <xref ref-type="bibr" rid="ref11">Al-Adwan et al. (2021</xref>, <xref ref-type="bibr" rid="ref12">2022)</xref> focused on quality factors of e-learning systems, and self-directed learning in the extended TAM. <xref ref-type="bibr" rid="ref65">Han and Sa (2022)</xref> used educational satisfaction instead of attitude to explain acceptance intention of online education. <xref ref-type="bibr" rid="ref400">Sukendro et al., (2020)</xref> also added facilating conditions to the TAM. In addition, facilitating conditions and major barriers are effective in the adoption of online learning (<xref ref-type="bibr" rid="ref400">Sukendro et al., 2020</xref>). One of these conditions is the availability of adequate internet speed, especially in developing countries. Iran&#x2019;s situation in terms of internet speed has been inadequate. Among 211 countries in the world, Iran ranks 117th in terms of internet speed (<xref ref-type="bibr" rid="ref87">Lahordi, 2021</xref>). Therefore, concern about the state of the Internet is considered one of the most important factors that can affect the acceptance of online education in Iran. To our best knowledge, there is not any study in Iran which considered the perceived anxiety and internet self-efficacy along with the dimensions of the outputs quality. The novelty of this study is considering the dimension of internet anxiety and internet self-efficacy considering low Internet speed in Iran. Precisely, this study&#x2019;s contribution is two-fold. First, the study goals to discover agricultural students&#x2019; intention to adopt online-learning and the conditional factors including internet anexity and internet self-efficacy that affect their intention during and beyond the COVID-19 disaster. Second, the study pursues to inspect online learning performances based on empirical data from a developing country, Iran.</p>
<p>The contribution of this study extends to university policy makers and educators who can gain deeper insight and understanding of student acceptance of online learning technology beyond Covid-19, leading to better e-learning policy development.</p>
<p>This study uses the TAM, extended by specific constructs, to predict the intention to use online learning beyond Covid-19. To achieve this general goal, we pursued the following specific objectives:</p>
<list list-type="bullet">
<list-item><p>Use of TAM in predicting students&#x2019; intention to use online learning.</p></list-item>
<list-item><p>Use of the expanded TAM to improve the explanatory power of the intention to use online learning.</p></list-item>
</list>
<p>The paper is organized as follows. Section 2 outlines the literature review with the main components of the theoretical framework and its expanded version. In this section, we explain TAM as the underlying framework to examine psychological factors affecting students&#x2019; adoption of online learning. Specifically, we corporate the TAM with the constructs of output quality, perceived internet anxiety, and internet self-efficacy, which has been explained in this section. Section 3 discusses the methodology including case study features, constructs measurements, and data analysis. Section 4 presents the results, section 5 discusses the finding, and section 6 discusses the theoretical and practical implications for the development use of online education systems in higher education. Finally, the conclusion and limitations are discussed in section 7.</p>
</sec>
<sec id="sec2">
<label>2.</label>
<title>Literature review</title>
<sec id="sec3">
<label>2.1.</label>
<title>Technology acceptance model (TAM)</title>
<p>TAM, which was introduced by Fred D. Davis in 1986, is considered to be the greatest influential theory describing the acceptance of information systems (<xref ref-type="bibr" rid="ref93">Lee et al., 2003</xref>). A well-known theory on the use and prediction of information technology acceptance, its capability has been validated by several studies in the domain of e-learning (<xref ref-type="bibr" rid="ref92">Lee et al., 2011</xref>; <xref ref-type="bibr" rid="ref107">Padilla-Mel&#x00E9;ndez et al., 2013</xref>; <xref ref-type="bibr" rid="ref90">Lee et al., 2014</xref>; <xref ref-type="bibr" rid="ref133">Tarhini et al., 2014</xref>; <xref ref-type="bibr" rid="ref145">Wu and Zhang, 2014</xref>; <xref ref-type="bibr" rid="ref18">Al-Gahtani, 2016</xref>; <xref ref-type="bibr" rid="ref113">Rahman et al., 2016</xref>). The model is rooted in the Theory of Reasoned Action and Theory of Planned Behavior which were proposed by <xref ref-type="bibr" rid="ref8">Ajzen and Fishbein (1980)</xref>, <xref ref-type="bibr" rid="ref121">Sarcheshmeh et al. (2018)</xref>, and <xref ref-type="bibr" rid="ref6">Ajzen (1985)</xref>, respectively, under the theories of Social Psychology (<xref ref-type="bibr" rid="ref17">Al-Fraihat et al., 2020</xref>). TAM has been formed as an analytical, and influential model for amplification and forecasting performance in decision-making as well as acceptance of using a particular technology (<xref ref-type="bibr" rid="ref123">Savari et al., 2021</xref>). Based on the TAM, the current and future use of online learning systems is determined by two variables, perceived usefulness (PU) and perceived ease of use (PEOU) (<xref ref-type="bibr" rid="ref50">Davis, 1993</xref>). In the TAM, PU refers to a person&#x2019;s belief that the use of technology improves their work performance (<xref ref-type="bibr" rid="ref49">Davis, 1989</xref>), and PEOU is defined as the degree to which one believes technology is easy to use and free from effort (<xref ref-type="bibr" rid="ref49">Davis, 1989</xref>). Intention is defined as a cognitive process, based on people&#x2019;s readiness to perform a target behavior (<xref ref-type="bibr" rid="ref1">Abbasi et al., 2011</xref>).</p>
<p>The literature on information systems indicates that higher PEOU leads to higher PU. Indeed, when students perceive using the Internet is simple&#x2014;they think it is very useful (<xref ref-type="bibr" rid="ref54">Ebrahimi et al., 2018</xref>). This positive and significant relationship between the two variables is also supported by research in the field of e-learning (<xref ref-type="bibr" rid="ref96">Lee et al., 2009</xref>; <xref ref-type="bibr" rid="ref58">Faqih, 2013</xref>; <xref ref-type="bibr" rid="ref72">Ibili et al., 2019</xref>; <xref ref-type="bibr" rid="ref52">Demoulin and Coussement, 2020</xref>).</p>
<p>According to TAM, PU and PEOU affect people&#x2019;s attitudes toward using technology. These relationships are supported by different studies in mobile technology (<xref ref-type="bibr" rid="ref38">Briz-Ponce et al., 2017</xref>), learning management systems (<xref ref-type="bibr" rid="ref116">Revythi and Tselios, 2019</xref>), cloud services (<xref ref-type="bibr" rid="ref70">Huang, 2016</xref>), and e-learning (<xref ref-type="bibr" rid="ref26">Al-Rahmi et al., 2019</xref>; <xref ref-type="bibr" rid="ref119">Salloum et al., 2019</xref>). <xref ref-type="bibr" rid="ref30">Arpaci (2017)</xref> also found PU and PEOU affect attitudes toward using distance education tools and systems.</p>
<p>Attitude refers to an individual&#x2019;s assessment (favorable/unfavorable and or positive/negative feelings) regarding the performance of a given behavior (<xref ref-type="bibr" rid="ref124">Shahangian et al., 2021</xref>; <xref ref-type="bibr" rid="ref140">Valizadeh et al., 2021</xref>; <xref ref-type="bibr" rid="ref33">Ataei et al., 2021a</xref>,<xref ref-type="bibr" rid="ref34">b</xref>). According to research (<xref ref-type="bibr" rid="ref400">Sukendro et al., 2020</xref>), attitudes toward the use of online education during Covid-19 could affect a person&#x2019;s behavioral intentions to use online education.</p>
<p><xref ref-type="bibr" rid="ref39">Buabeng-Andoh (2021)</xref> examined the behavior of students in developing countries and investigated their behavioral intention regarding the use of mobile learning, showing that attitude has a great impact on behavioral intentions: if students have a positive attitude toward technology, they are more likely to use it. In particular, research conducted in developing countries, such as <xref ref-type="bibr" rid="ref41">Chang et al. (2017)</xref> in Azerbaijan, <xref ref-type="bibr" rid="ref71">Hussein (2017)</xref> in Malaysia, and <xref ref-type="bibr" rid="ref66">Hanif et al. (2018)</xref> in Pakistan, found attitude to be a significant predictor of the intention to use learning systems. Research has shown that PU also has a direct and positive effect not only on attitude but also on behavioral intentions. Studies have found PU to have a positive effect of on intention toward using electronical and multimedia online learning systems (<xref ref-type="bibr" rid="ref26">Al-Rahmi et al., 2019</xref>; <xref ref-type="bibr" rid="ref67">Hariguna, 2019</xref>; <xref ref-type="bibr" rid="ref119">Salloum et al., 2019</xref>; <xref ref-type="bibr" rid="ref137">Teo et al., 2019</xref>). The study results of <xref ref-type="bibr" rid="ref9">Al-Adwan (2020)</xref> showed students&#x2019; behavioral intention to adopt massive open online courses is positively affected by the PEOU and PU. <xref ref-type="bibr" rid="ref15">Al-Emran et al. (2020)</xref> also found that PEOU and PU have significant effects on students&#x2019; behavioral intention to use smartwatches for educational purposes.</p>
</sec>
<sec id="sec4"><label>2.2.</label><title>Expanding the technology acceptance model</title><p>TAM focuses primarily on technology-related features but ignores other key non-technological factors, such as individual traits, that play a critical role in the use of technology. In the current research, therefore, steps have been taken to expand the TAM model using two constructs, &#x201C;Internet self-efficacy&#x201D; and &#x201C;Internet anxiety,&#x201D; which are based on individual characteristics, plus another construct, namely, &#x201C;output quality,&#x201D; which also plays a key role in using online learning systems.</p><p>Individual characteristics are significantly diverse. A vital individual variable in terms of technology use is self-efficacy (<xref ref-type="bibr" rid="ref99">Mahdavian et al., 2016</xref>). The first individual construct added to TAM was Internet self-efficacy (<xref ref-type="bibr" rid="ref44">Cheng, 2011</xref>; <xref ref-type="bibr" rid="ref152">Zhao et al., 2011</xref>). Self-efficacy is defined as a person&#x2019;s belief they can successfully carry out the necessary actions to produce the desired results in a certain context (<xref ref-type="bibr" rid="ref147">Yazdanpanah et al., 2020</xref>; <xref ref-type="bibr" rid="ref81">Karata&#x015F; et al., 2022</xref>; <xref ref-type="bibr" rid="ref122">Savari et al., 2022</xref>; <xref ref-type="bibr" rid="ref131">Tajeri Moghadam et al., 2022</xref>) and Internet self-efficacy refers to a person&#x2019;s judgment regarding their ability to successfully carry out actions on the Internet (<xref ref-type="bibr" rid="ref48">Compeau and Higgins, 1995</xref>; <xref ref-type="bibr" rid="ref53">Eastin and LaRose, 2000</xref>; <xref ref-type="bibr" rid="ref149">Yuen and Ma, 2008</xref>). Internet self-efficacy is an important predictor in TAM (<xref ref-type="bibr" rid="ref141">Venkatesh and Bala, 2008</xref>; <xref ref-type="bibr" rid="ref46">Chung et al., 2010</xref>; <xref ref-type="bibr" rid="ref42">Chang and Im, 2014</xref>; <xref ref-type="bibr" rid="ref138">Tsai et al., 2016</xref>). Studies (<xref ref-type="bibr" rid="ref109">Park, 2009</xref>; <xref ref-type="bibr" rid="ref75">Isaac et al., 2017</xref>) have demonstrated significant effects of Internet self-efficacy on PU and PEOU.</p><p>The second individual construct added to the model is Internet anxiety; anxiety regarding technology is linked to the person&#x2019;s inner self-control (<xref ref-type="bibr" rid="ref69">Hern&#x00E1;ndez-Garc&#x00ED;a and Iglesias-Pradas, 2012</xref>). This variable is also related to the undesirable emotions a person can experience when they work with technology (<xref ref-type="bibr" rid="ref120">S&#x00E1;nchez-Prieto et al., 2017</xref>). Internet anxiety itself comes from the construct of computer anxiety. Computer anxiety in the education field is defined as restlessness, apprehensiveness, or fear of present or future computer use (<xref ref-type="bibr" rid="ref74">Igbaria and Parasuraman, 1989</xref>) in education (<xref ref-type="bibr" rid="ref120">S&#x00E1;nchez-Prieto et al., 2017</xref>). <xref ref-type="bibr" rid="ref16">Alenezi and Karim (2010)</xref> argue that computer anxiety plays a major role in the acceptance of e-learning in higher education organizations. Studies have indicated that anxiety is related to avoidance of e-learning systems or technologies or to using them infrequently (<xref ref-type="bibr" rid="ref43">Chen and Tseng, 2012</xref>; <xref ref-type="bibr" rid="ref110">Park et al., 2012</xref>; <xref ref-type="bibr" rid="ref112">Purnomo and Lee, 2013</xref>). More anxious. students are less likely to use e-learning systems (<xref ref-type="bibr" rid="ref13">Al-Alak and Alnawas, 2011</xref>). In particular, studies have supported the negative effect of computer anxiety on PEOU (<xref ref-type="bibr" rid="ref80">Karaali et al., 2011</xref>; <xref ref-type="bibr" rid="ref43">Chen and Tseng, 2012</xref>; <xref ref-type="bibr" rid="ref110">Park et al., 2012</xref>; <xref ref-type="bibr" rid="ref19">Ali et al., 2013</xref>; <xref ref-type="bibr" rid="ref40">Calisir et al., 2014</xref>; <xref ref-type="bibr" rid="ref18">Al-Gahtani, 2016</xref>). Research has also confirmed that anxiety has a negative effect on PU (<xref ref-type="bibr" rid="ref110">Park et al., 2012</xref>; <xref ref-type="bibr" rid="ref112">Purnomo and Lee, 2013</xref>). The more anxious students are, the less useful they perceive a computer to be.</p> <p>The third construct added to the TAM is output quality. Output quality refers to the degree to which a person thinks or believes a system works satisfactorily and is defined as the level of positive effects of a person&#x2019;s use of an information system (<xref ref-type="bibr" rid="ref142">Venkatesh and Davis, 2000</xref>). Several studies indicated that output quality influences PU and PEOU (<xref ref-type="bibr" rid="ref51">Davis et al., 1992</xref>; <xref ref-type="bibr" rid="ref142">Venkatesh and Davis, 2000</xref>; <xref ref-type="bibr" rid="ref95">Lee et al., 2018</xref>). Meanwhile <xref ref-type="bibr" rid="ref76">Ji et al. (2019)</xref> argue that the quality of outputs is essential for users to continue using online learning programs. <xref rid="fig1" ref-type="fig">Figure 1</xref> shows the research extended TAM employed by the present study which was drawn based on a vast literature review.</p><fig position="float" id="fig1">
<label>Figure 1</label>
<caption>
<p>Extended TAM.</p>
</caption>
<graphic xlink:href="fpsyg-14-1104653-g001.tif"/>
</fig></sec>
</sec>
<sec id="sec5" sec-type="methods">
<label>3.</label>
<title>Methodology</title>
<sec id="sec6">
<label>3.1.</label>
<title>Participants and sample</title>
<p>The present research was performed using a cross-sectional study. The statistical population of the study consisted of agricultural students in Iran. According to the Institute for Research and Planning in Higher Education of Iran, 115,261 students are studying different fields of agriculture and at different academic levels in the 2020&#x2013;2021 academic year. Data collection was done in the summer of 2020 after holding of the second virtual education course since the COVID-19 outbreak. An online survey was designed, and a convenience sampling method was used to distribute it online among agricultural students at Iranian universities (<italic>N</italic> =&#x2009;115,261). Various tools including information sharing platforms, such as WhatsApp and Telegram, forums, and other sites were used to distribute the questionnaire. Finally, 480 completed questionnaires were collected; the response rate was 51%. Based on Cochran&#x2019;s equation, 383 samples are enough for the research target population, however, in this study, more samples were selected to ensure the findings. Descriptive statistics on students&#x2019; individual characteristics showed that the average age of students was about 24.5&#x2009;years (<italic>SD</italic> =&#x2009;6.46). The minimum age was 18 and the maximum was 54. The mean family size was 4.71 (<italic>SD</italic> =&#x2009;1.66). Of 480 respondents, 69.6% were women and 30.4% were men. Of all respondents, 365 were undergraduate students (76.5%), 13.6% were master&#x2019;s students, and 9.9% were doctoral students. Of the respondents, 84.1% had no experience of using virtual training prior to the COVID-19 outbreak, while 15.9% had participated in online classes.</p>
</sec>
<sec id="sec7">
<label>3.2.</label>
<title>Questionnaire development</title>
<p>In this study, a structured two-part questionnaire was applied to examine the research framework. The first section consisted of questions related to the demographic information of the participants. The second measured the variables of the research framework. Items related to all constructs were quantified using 5-point Likert scales. The response choices for all items except Internet self-efficacy ranged from &#x201C;strongly disagree&#x201D; (1) to &#x201C;strongly agree&#x201D; (5). For the Internet self-efficacy items, students were requested to specify how confident they were in their ability to use the Internet for each of the alternatives and to indicate their responses on a scale from &#x201C;very low&#x201D; (1) to &#x201C;very high&#x201D; (5).</p>
<p>To ensure the validity of the questionnaire, a group of experts from different agricultural and environment education fields edited and approved the questions. Cronbach&#x2019;s alpha reliability coefficients obtained through a pilot study involving 30 students indicated reliability from very good to excellent, generally 0.81&#x2013;0.912 for all scales.</p>
<p>The questionnaire consisted of 30 total items that addressed the factors included in the research model; some items with low item-to-item correlation were omitted in the statistical analysis and 25 were used in the final analysis. Details of the scale of the items and the literature source for each construct are provided in <xref rid="tab1" ref-type="table">Table 1</xref>.</p>
<table-wrap position="float" id="tab1">
<label>Table 1</label>
<caption>
<p>Items of the extended TAM model and their sources.</p>
</caption>
<table frame="hsides" rules="groups">
<thead>
<tr>
<th align="left" valign="top">Items</th>
<th align="left" valign="top">Source</th>
</tr>
</thead>
<tbody>
<tr>
<td align="left" valign="top" colspan="2">Internet anxiety</td>
</tr>
<tr>
<td align="left" valign="top">I get confused when working with the internet</td>
<td align="left" valign="top" rowspan="7"><xref ref-type="bibr" rid="ref40">Calisir et al. (2014)</xref> and <xref ref-type="bibr" rid="ref120">S&#x00E1;nchez-Prieto et al. (2017)</xref></td>
</tr>
<tr>
<td align="left" valign="top">I get anxious when I think about taking an online course</td>
</tr>
<tr>
<td align="left" valign="top">I get nervous when I am asked to participate in online discussions</td>
</tr>
<tr>
<td align="left" valign="top">I&#x2019;m worried about enrolling in online courses</td>
</tr>
<tr>
<td align="left" valign="top">I avoid working on the internet</td>
</tr>
<tr>
<td align="left" valign="top">I get anxious when I need to use online resources</td>
</tr>
<tr>
<td align="left" valign="top">I get nervous about getting lost in virtual space</td>
</tr>
<tr>
<td align="left" valign="top" colspan="2">Intention</td>
</tr>
<tr>
<td align="left" valign="top">I plan to take virtual classroom systems courses in the future if held at the university</td>
<td align="left" valign="top" rowspan="3"><xref ref-type="bibr" rid="ref132">Tao et al. (2019)</xref>, <xref ref-type="bibr" rid="ref109">Park (2009)</xref> and <xref ref-type="bibr" rid="ref49">Davis (1989)</xref></td>
</tr>
<tr>
<td align="left" valign="top">I intend to be an active user in an online-learning system</td>
</tr>
<tr>
<td align="left" valign="top">I recommend that some courses be held virtually after COVID-19</td>
</tr>
<tr>
<td align="left" valign="top" colspan="2">Internet self-efficacy</td>
</tr>
<tr>
<td align="left" valign="top">How confident are you about your ability in each of the following?</td>
<td align="left" valign="top" rowspan="5"><xref ref-type="bibr" rid="ref85">Kuo (2010)</xref> and <xref ref-type="bibr" rid="ref86">Kuo et al. (2014)</xref></td>
</tr>
<tr>
<td align="left" valign="top">Troubleshooting Internet hardware</td>
</tr>
<tr>
<td align="left" valign="top">Learning advanced skills in an online course</td>
</tr>
<tr>
<td align="left" valign="top">Creating an online chat group if needed</td>
</tr>
<tr>
<td align="left" valign="top">Understanding Internet hardware terms/words</td>
</tr>
<tr>
<td align="left" valign="top" colspan="2">Attitude</td>
</tr>
<tr>
<td align="left" valign="top">I think it was a good idea to attend the online classes</td>
<td align="left" valign="top"><xref ref-type="bibr" rid="ref128">Sivo et al. (2018)</xref>, <xref ref-type="bibr" rid="ref40">Calisir et al. (2014)</xref>, <xref ref-type="bibr" rid="ref109">Park (2009)</xref> and <xref ref-type="bibr" rid="ref49">Davis (1989)</xref></td>
</tr>
<tr>
<td align="left" valign="top" colspan="2">Output quality</td>
</tr>
<tr>
<td align="left" valign="top">The scientific quality of the online classes was the same as the face-to-face classes I had</td>
<td align="left" valign="top" rowspan="3">
<xref ref-type="bibr" rid="ref55">Eom et al. (2006)</xref>
</td>
</tr>
<tr>
<td align="left" valign="top">I learned as much from online classes as I did from the face-to-face version of the course</td>
</tr>
<tr>
<td align="left" valign="top">The quality of the learning experience in online classes is better than in-class classes</td>
</tr>
<tr>
<td align="left" valign="top" colspan="2">PEOU (PEOU)</td>
</tr>
<tr>
<td align="left" valign="top">It was easy for me to learn how to use online classes</td>
<td align="left" valign="top" rowspan="3"><xref ref-type="bibr" rid="ref128">Sivo et al. (2018)</xref>, <xref ref-type="bibr" rid="ref40">Calisir et al. (2014)</xref>, <xref ref-type="bibr" rid="ref132">Tao et al. (2019)</xref>, <xref ref-type="bibr" rid="ref109">Park (2009)</xref>, <xref ref-type="bibr" rid="ref49">Davis (1989)</xref> and <xref ref-type="bibr" rid="ref108">Pal and Vanijja (2020)</xref></td>
</tr>
<tr>
<td align="left" valign="top">I think the process of using online classroom systems is clear and understandable</td>
</tr>
<tr>
<td align="left" valign="top">Acquiring skills using online classroom systems is easy for me</td>
</tr>
<tr>
<td align="left" valign="top" colspan="2">PU (PU)</td>
</tr>
<tr>
<td align="left" valign="top">Online classes provided me with a valuable learning experience</td>
<td align="left" valign="top" rowspan="3"><xref ref-type="bibr" rid="ref49">Davis (1989)</xref> and <xref ref-type="bibr" rid="ref108">Pal and Vanijja (2020)</xref></td>
</tr>
<tr>
<td align="left" valign="top">Online classes minimize inequalities in education</td>
</tr>
<tr>
<td align="left" valign="top">Assessing the success of online classes is a somewhat objective exercise</td>
</tr>
</tbody>
</table>
</table-wrap>
</sec>
<sec id="sec8">
<label>3.3.</label>
<title>Data analysis</title>
<p>We used structural equation modeling (SEM) to explore the associations among constructs. SEM, a path analysis with latent variables, is a method that is commonly used in the behavioral and social sciences to validate and test hypothetical or theoretical models (<xref ref-type="bibr" rid="ref148">Yazdanpanah et al., 2021</xref>; <xref ref-type="bibr" rid="ref153">Zobeidi et al., 2022</xref>). SEM technique contained of factor analysis and multiple regression analysis and was functional to assess the structural relationship between the measured and latent variables. SEM is a version of regression that includes a &#x201C;measurement model&#x201D; for some variables in general analysis. These variables, rather than being represented by a single-item, are represented by multiple items that are &#x201C;weighted&#x201D; in a manner similar to factor analysis. The benefit of SEM is that these thoughts are usually more consistent than single-item indexes (<xref ref-type="bibr" rid="ref154">Zobeidi et al., 2021</xref>).</p>
<p>SEM is generally divided into covariance-based modeling (CB-SEM) and partial least squares (PLS-SEM). To select the most appropriate analysis technique, Kolmogorov&#x2013;Smirnov and Shapiro&#x2013;Wilk normality tests were used to evaluate the normality of the sample. The results indicate that the hypothesis of normal data distribution at the level of 1% is rejected. Moreover, kurtosis and skewness coefficients showed that the range of kurtosis coefficients was from &#x2212;1.509 to &#x2212;0.44 and the range of skewness coefficients from &#x2212;0.093 to 0.567. To evaluate the model, because of the lack of sample distribution normality, the PLS-SEM technique was used with SmartPLS software version 3.2. We bootstrapped 2,000 samples to measure the significance of the path coefficients.</p>
</sec>
</sec>
<sec id="sec9" sec-type="results">
<label>4.</label>
<title>Results</title>
<sec id="sec10">
<label>4.1.</label>
<title>Measurement model</title>
<p>To test the extended TAM, the PLS-SEM approach was used due to the non-normal distribution of data. PLS-SEM was performed using SmartPLS software, version 3.2. First, factor analysis was used to scan the reliability of items. As shown in <xref rid="tab2" ref-type="table">Table 2</xref>, the factor loading of all items surpassed the acceptable threshold of 0.7 (<xref ref-type="bibr" rid="ref106">Nunnally, 1978</xref>). The items thus had good reliability.</p>
<table-wrap position="float" id="tab2">
<label>Table 2</label>
<caption>
<p>Description of items.</p>
</caption>
<table frame="hsides" rules="groups">
<thead>
<tr>
<th/>
<th align="center" valign="top">Mean</th>
<th align="center" valign="top">SD</th>
<th align="center" valign="top">Factor loading</th>
<th align="center" valign="top"><italic>t</italic> value</th>
<th align="center" valign="top">VIF</th>
</tr>
</thead>
<tbody>
<tr>
<td align="left" valign="top">Internet anxiety</td>
<td align="char" valign="top" char=".">2.71</td>
<td align="char" valign="top" char=".">1.0315</td>
<td/>
<td/>
<td/>
</tr>
<tr>
<td align="left" valign="top">Anx1</td>
<td align="char" valign="top" char=".">2.49</td>
<td align="char" valign="top" char=".">1.173</td>
<td align="char" valign="top" char=".">0.751</td>
<td align="char" valign="top" char=".">28.859</td>
<td align="char" valign="top" char=".">2.064</td>
</tr>
<tr>
<td align="left" valign="top">Anx2</td>
<td align="char" valign="top" char=".">2.99</td>
<td align="char" valign="top" char=".">1.380</td>
<td align="char" valign="top" char=".">0.852</td>
<td align="char" valign="top" char=".">60.619</td>
<td align="char" valign="top" char=".">3.060</td>
</tr>
<tr>
<td align="left" valign="top">Anx3</td>
<td align="char" valign="top" char=".">2.94</td>
<td align="char" valign="top" char=".">1.309</td>
<td align="char" valign="top" char=".">0.840</td>
<td align="char" valign="top" char=".">48.339</td>
<td align="char" valign="top" char=".">2.730</td>
</tr>
<tr>
<td align="left" valign="top">Anx4</td>
<td align="char" valign="top" char=".">2.92</td>
<td align="char" valign="top" char=".">1.327</td>
<td align="char" valign="top" char=".">0.882</td>
<td align="char" valign="top" char=".">79.420</td>
<td align="char" valign="top" char=".">3.548</td>
</tr>
<tr>
<td align="left" valign="top">Anx5</td>
<td align="char" valign="top" char=".">2.24</td>
<td align="char" valign="top" char=".">1.174</td>
<td align="char" valign="top" char=".">0.717</td>
<td align="char" valign="top" char=".">28.511</td>
<td align="char" valign="top" char=".">1.795</td>
</tr>
<tr>
<td align="left" valign="top">Anx6</td>
<td align="char" valign="top" char=".">2.53</td>
<td align="char" valign="top" char=".">1.282</td>
<td align="char" valign="top" char=".">0.744</td>
<td align="char" valign="top" char=".">27.239</td>
<td align="char" valign="top" char=".">2.091</td>
</tr>
<tr>
<td align="left" valign="top">Anx7</td>
<td align="char" valign="top" char=".">2.94</td>
<td align="char" valign="top" char=".">1.366</td>
<td align="char" valign="top" char=".">0.776</td>
<td align="char" valign="top" char=".">30.470</td>
<td align="char" valign="top" char=".">2.091</td>
</tr>
<tr>
<td align="left" valign="top">Itention</td>
<td align="char" valign="top" char=".">2.67</td>
<td align="char" valign="top" char=".">1.339</td>
<td/>
<td/>
<td/>
</tr>
<tr>
<td align="left" valign="top">In1</td>
<td align="char" valign="top" char=".">2.58</td>
<td align="char" valign="top" char=".">1.421</td>
<td align="char" valign="top" char=".">0.945</td>
<td align="char" valign="top" char=".">160.071</td>
<td align="char" valign="top" char=".">4.114</td>
</tr>
<tr>
<td align="left" valign="top">In2</td>
<td align="char" valign="top" char=".">2.81</td>
<td align="char" valign="top" char=".">1.387</td>
<td align="char" valign="top" char=".">0.913</td>
<td align="char" valign="top" char=".">92.531</td>
<td align="char" valign="top" char=".">3.057</td>
</tr>
<tr>
<td align="left" valign="top">In3</td>
<td align="char" valign="top" char=".">2.62</td>
<td align="char" valign="top" char=".">1.542</td>
<td align="char" valign="top" char=".">0.899</td>
<td align="char" valign="top" char=".">73.964</td>
<td align="char" valign="top" char=".">2.773</td>
</tr>
<tr>
<td align="left" valign="top">Internet efficacy</td>
<td align="char" valign="top" char=".">2.77</td>
<td align="char" valign="top" char=".">0.923</td>
<td/>
<td/>
<td/>
</tr>
<tr>
<td align="left" valign="top">IE1</td>
<td align="char" valign="top" char=".">2.36</td>
<td align="char" valign="top" char=".">1.106</td>
<td align="char" valign="top" char=".">0.797</td>
<td align="char" valign="top" char=".">39.576</td>
<td align="char" valign="top" char=".">2.316</td>
</tr>
<tr>
<td align="left" valign="top">IE2</td>
<td align="char" valign="top" char=".">2.57</td>
<td align="char" valign="top" char=".">1.147</td>
<td align="char" valign="top" char=".">0.745</td>
<td align="char" valign="top" char=".">24.876</td>
<td align="char" valign="top" char=".">1.981</td>
</tr>
<tr>
<td align="left" valign="top">IE3</td>
<td align="char" valign="top" char=".">3.21</td>
<td align="char" valign="top" char=".">1.212</td>
<td align="char" valign="top" char=".">0.874</td>
<td align="char" valign="top" char=".">85.855</td>
<td align="char" valign="top" char=".">1.835</td>
</tr>
<tr>
<td align="left" valign="top">IE4</td>
<td align="char" valign="top" char=".">2.94</td>
<td align="char" valign="top" char=".">1.153</td>
<td align="char" valign="top" char=".">0.760</td>
<td align="char" valign="top" char=".">30.692</td>
<td align="char" valign="top" char=".">1.557</td>
</tr>
<tr>
<td align="left" valign="top">Attitude</td>
<td/>
<td/>
<td/>
<td/>
<td/>
</tr>
<tr>
<td align="left" valign="top">Att1</td>
<td align="char" valign="top" char=".">2.80</td>
<td align="char" valign="top" char=".">1.501</td>
<td align="char" valign="top" char=".">1</td>
<td align="char" valign="top" char=".">-</td>
<td align="char" valign="top" char=".">1.000</td>
</tr>
<tr>
<td align="left" valign="top">Output quality</td>
<td align="char" valign="top" char=".">2.24</td>
<td align="char" valign="top" char=".">1.218</td>
<td/>
<td/>
<td/>
</tr>
<tr>
<td align="left" valign="top">Q1</td>
<td align="char" valign="top" char=".">2.26</td>
<td align="char" valign="top" char=".">1.309</td>
<td align="char" valign="top" char=".">0.913</td>
<td align="char" valign="top" char=".">82.361</td>
<td align="char" valign="top" char=".">3.433</td>
</tr>
<tr>
<td align="left" valign="top">Q2</td>
<td align="char" valign="top" char=".">2.28</td>
<td align="char" valign="top" char=".">1.326</td>
<td align="char" valign="top" char=".">0.932</td>
<td align="char" valign="top" char=".">114.048</td>
<td align="char" valign="top" char=".">3.785</td>
</tr>
<tr>
<td align="left" valign="top">Q3</td>
<td align="char" valign="top" char=".">2.23</td>
<td align="char" valign="top" char=".">1.311</td>
<td align="char" valign="top" char=".">0.899</td>
<td align="char" valign="top" char=".">71.051</td>
<td align="char" valign="top" char=".">2.458</td>
</tr>
<tr>
<td align="left" valign="top">Perceived ease to use</td>
<td align="char" valign="top" char=".">2.93</td>
<td align="char" valign="top" char=".">1.253</td>
<td/>
<td/>
<td/>
</tr>
<tr>
<td align="left" valign="top">PEOU1</td>
<td align="char" valign="top" char=".">2.97</td>
<td align="char" valign="top" char=".">1.346</td>
<td align="char" valign="top" char=".">0.929</td>
<td align="char" valign="top" char=".">110.993</td>
<td align="char" valign="top" char=".">3.442</td>
</tr>
<tr>
<td align="left" valign="top">PEOU2</td>
<td align="char" valign="top" char=".">2.81</td>
<td align="char" valign="top" char=".">1.360</td>
<td align="char" valign="top" char=".">0.929</td>
<td align="char" valign="top" char=".">110.685</td>
<td align="char" valign="top" char=".">3.408</td>
</tr>
<tr>
<td align="left" valign="top">PEOU3</td>
<td align="char" valign="top" char=".">3.02</td>
<td align="char" valign="top" char=".">1.318</td>
<td align="char" valign="top" char=".">0.926</td>
<td align="char" valign="top" char=".">104.844</td>
<td align="char" valign="top" char=".">3.531</td>
</tr>
<tr>
<td align="left" valign="top">Perceived usefulness</td>
<td align="char" valign="top" char=".">2.61</td>
<td align="char" valign="top" char=".">1.187</td>
<td/>
<td/>
<td/>
</tr>
<tr>
<td align="left" valign="top">PU1</td>
<td align="char" valign="top" char=".">2.68</td>
<td align="char" valign="top" char=".">1.373</td>
<td align="char" valign="top" char=".">0.888</td>
<td align="char" valign="top" char=".">78.184</td>
<td align="char" valign="top" char=".">2.205</td>
</tr>
<tr>
<td align="left" valign="top">PU2</td>
<td align="char" valign="top" char=".">2.56</td>
<td align="char" valign="top" char=".">1.360</td>
<td align="char" valign="top" char=".">0.902</td>
<td align="char" valign="top" char=".">76.991</td>
<td align="char" valign="top" char=".">2.586</td>
</tr>
<tr>
<td align="left" valign="top">PU3</td>
<td align="char" valign="top" char=".">2.63</td>
<td align="char" valign="top" char=".">1.241</td>
<td align="char" valign="top" char=".">0.891</td>
<td align="char" valign="top" char=".">68.919</td>
<td align="char" valign="top" char=".">2.501</td>
</tr>
</tbody>
</table>
</table-wrap>
<p>The convergent and discriminant validity of the model were also assessed. Composite reliability (CR) and average variance extracted (AVE) indices were applied to confirm convergent validity. <xref rid="tab3" ref-type="table">Table 3</xref> shows that all values were higher than 0.7 for CR and 0.5 for AVE, thus indicating convergence validity (<xref ref-type="bibr" rid="ref60">Fornell and Larcker, 1981</xref>).</p>
<table-wrap position="float" id="tab3">
<label>Table 3</label>
<caption>
<p>Discriminant analysis and convergent validity.</p>
</caption>
<table frame="hsides" rules="groups">
<thead>
<tr>
<th/>
<th align="center" valign="top">Output quality</th>
<th align="center" valign="top">Internet anxiety</th>
<th align="center" valign="top">Internet-efficacy</th>
<th align="center" valign="top">PU</th>
<th align="center" valign="top">PEOU</th>
<th align="center" valign="top">Attitude</th>
<th align="center" valign="top">Intention</th>
</tr>
</thead>
<tbody>
<tr>
<td align="left" valign="top">Output quality</td>
<td align="char" valign="top" char="."><bold>0.917</bold></td>
<td/>
<td/>
<td/>
<td/>
<td/>
<td/>
</tr>
<tr>
<td align="left" valign="top">Internet anxiety</td>
<td align="char" valign="top" char=".">&#x2212;0.415</td>
<td align="char" valign="top" char="."><bold>0.797</bold></td>
<td/>
<td/>
<td/>
<td/>
<td/>
</tr>
<tr>
<td align="left" valign="top">Internet self-efficacy</td>
<td align="char" valign="top" char=".">0.406</td>
<td align="char" valign="top" char=".">&#x2212;0.599</td>
<td align="char" valign="top" char="."><bold>0.796</bold></td>
<td/>
<td/>
<td/>
<td/>
</tr>
<tr>
<td align="left" valign="top">PU</td>
<td align="char" valign="top" char=".">0.794</td>
<td align="char" valign="top" char=".">&#x2212;0.402</td>
<td align="char" valign="top" char=".">0.456</td>
<td align="char" valign="top" char="."><bold>0.894</bold></td>
<td/>
<td/>
<td/>
</tr>
<tr>
<td align="left" valign="top">PEOU</td>
<td align="char" valign="top" char=".">0.645</td>
<td align="char" valign="top" char=".">&#x2212;0.605</td>
<td align="char" valign="top" char=".">0.600</td>
<td align="char" valign="top" char=".">0.706</td>
<td align="char" valign="top" char="."><bold>0.928</bold></td>
<td/>
<td/>
</tr>
<tr>
<td align="left" valign="top">Attitude</td>
<td align="char" valign="top" char=".">0.703</td>
<td align="char" valign="top" char=".">&#x2212;0.404</td>
<td align="char" valign="top" char=".">0.458</td>
<td align="char" valign="top" char=".">0.755</td>
<td align="char" valign="top" char=".">0.687</td>
<td align="char" valign="top" char="."><bold>1</bold></td>
<td/>
</tr>
<tr>
<td align="left" valign="top">Intention</td>
<td align="char" valign="top" char=".">0.749</td>
<td align="char" valign="top" char=".">&#x2212;0.439</td>
<td align="char" valign="top" char=".">0.465</td>
<td align="char" valign="top" char=".">0.783</td>
<td align="char" valign="top" char=".">0.732</td>
<td align="char" valign="top" char=".">0.824</td>
<td align="char" valign="top" char="."><bold>0.919</bold></td>
</tr>
<tr>
<td align="left" valign="top">Cronbach&#x2019;s alpha</td>
<td align="char" valign="top" char=".">0.905</td>
<td align="char" valign="top" char=".">0.905</td>
<td align="char" valign="top" char=".">0.812</td>
<td align="char" valign="top" char=".">0.874</td>
<td align="char" valign="top" char=".">0.919</td>
<td align="char" valign="top" char=".">1</td>
<td align="char" valign="top" char=".">0.908</td>
</tr>
<tr>
<td align="left" valign="top">Composite reliability</td>
<td align="char" valign="top" char=".">0.94</td>
<td align="char" valign="top" char=".">0.924</td>
<td align="char" valign="top" char=".">0.873</td>
<td align="char" valign="top" char=".">0.922</td>
<td align="char" valign="top" char=".">0.949</td>
<td align="char" valign="top" char=".">1</td>
<td align="char" valign="top" char=".">0.942</td>
</tr>
<tr>
<td align="left" valign="top">Average variance extracted (AVE)</td>
<td align="char" valign="top" char=".">0.84</td>
<td align="char" valign="top" char=".">0.635</td>
<td align="char" valign="top" char=".">0.633</td>
<td align="char" valign="top" char=".">0.799</td>
<td align="char" valign="top" char=".">0.861</td>
<td align="char" valign="top" char=".">1</td>
<td align="char" valign="top" char=".">0.845</td>
</tr>
</tbody>
</table>
<table-wrap-foot>
<p>Bolded elements indicate the square root of AVE.</p>
</table-wrap-foot>
</table-wrap>
<p>The Fornell&#x2013;Larcker criterion was used to assess discriminant validity. Based on this criterion, discriminant validity confirmed when the variance of the variables of a model was higher than the shared variance of each variable with its items (<xref ref-type="bibr" rid="ref59">Fornell and Bookstein, 1982</xref>). To calculate the discriminant validity, the square root of each construct was compared with the correlation between the variables. As <xref rid="tab3" ref-type="table">Table 3</xref> shows, all variables meet the Fornell&#x2013;Larcker criterion.</p>
<p>In addition to the Fornell-Larcker criterion, HTMT method was used to check the discriminant validity. There are two methods on HTMT ratio and HTMT inference which used to evaluate discriminant validity with HTMT. The HTMT ratio method is to calculate the HTMT ratio through the application of the PLS algorithm from the original sample data. In this method, to approve the discriminant validity, the indices obtained from the HTMT ratio should be less than 0.85 or 9.0 (<xref ref-type="bibr" rid="ref63">Hair et al., 2019</xref>). The second method is the HTMT inference method, which is obtained by analyzing the confidence intervals obtained from HTMT after the bootstrap process. To endorse the discriminant validity using HTMT inference, the confidence intervals obtained should not contain a value of 1. As <xref rid="tab4" ref-type="table">Table 4</xref> shows, HTMT scores in all relationships were less than 0.9. Also, HTMT inference did not show a value of 1 within the confidence interval of any of the relationships. Therefore, the results confirmed the existence of discriminant validity.</p>
<table-wrap position="float" id="tab4">
<label>Table 4</label>
<caption>
<p>Results of the HTMT.</p>
</caption>
<table frame="hsides" rules="groups">
<thead>
<tr>
<th/>
<th align="center" valign="top" colspan="7">HTMT ratio</th>
</tr>
<tr>
<th/>
<th align="center" valign="top">Output quality</th>
<th align="center" valign="top">Internet anxiety</th>
<th align="center" valign="top">Internet-efficacy</th>
<th align="center" valign="top">Perceived usefulness</th>
<th align="center" valign="top">Perceived ease to use</th>
<th align="center" valign="top">Attitude</th>
<th align="center" valign="top">Intention</th>
</tr>
</thead>
<tbody>
<tr>
<td align="left" valign="top">Output quality</td>
<td/>
<td/>
<td/>
<td/>
<td/>
<td/>
<td/>
</tr>
<tr>
<td align="left" valign="top">Internet anxiety</td>
<td align="char" valign="top" char=".">0.44</td>
<td/>
<td/>
<td/>
<td/>
<td/>
<td/>
</tr>
<tr>
<td align="left" valign="top">Internet self-efficacy</td>
<td align="char" valign="top" char=".">0.437</td>
<td align="char" valign="top" char=".">0.676</td>
<td/>
<td/>
<td/>
<td/>
<td/>
</tr>
<tr>
<td align="left" valign="top">Perceived usefulness</td>
<td align="char" valign="top" char=".">0.89</td>
<td align="char" valign="top" char=".">0.428</td>
<td align="char" valign="top" char=".">0.494</td>
<td/>
<td/>
<td/>
<td/>
</tr>
<tr>
<td align="left" valign="top">Perceived ease to use</td>
<td align="char" valign="top" char=".">0.705</td>
<td align="char" valign="top" char=".">0.651</td>
<td align="char" valign="top" char=".">0.659</td>
<td align="char" valign="top" char=".">0.786</td>
<td/>
<td/>
<td/>
</tr>
<tr>
<td align="left" valign="top">Attitude</td>
<td align="char" valign="top" char=".">0.738</td>
<td align="char" valign="top" char=".">0.402</td>
<td align="char" valign="top" char=".">0.462</td>
<td align="char" valign="top" char=".">0.806</td>
<td align="char" valign="top" char=".">0.716</td>
<td/>
<td/>
</tr>
<tr>
<td align="left" valign="top">Intention</td>
<td align="char" valign="top" char=".">0.825</td>
<td align="char" valign="top" char=".">0.459</td>
<td align="char" valign="top" char=".">0.493</td>
<td align="char" valign="top" char=".">0.877</td>
<td align="char" valign="top" char=".">0.799</td>
<td align="char" valign="top" char=".">0.865</td>
<td/>
</tr>
<tr>
<td/>
<td align="center" valign="top" colspan="7"><bold>HTMT inference (2.5&#x2013;97.5%)</bold></td>
</tr>
<tr>
<td align="left" valign="top">Output quality</td>
<td/>
<td/>
<td/>
<td/>
<td/>
<td/>
<td/>
</tr>
<tr>
<td align="left" valign="top">Internet anxiety</td>
<td align="char" valign="top" char=".">0.348&#x2013;0.527</td>
<td/>
<td/>
<td/>
<td/>
<td/>
<td/>
</tr>
<tr>
<td align="left" valign="top">Internet self-efficacy</td>
<td align="char" valign="top" char=".">0.338&#x2013;0.526</td>
<td align="char" valign="top" char=".">0.605&#x2013;0.740</td>
<td/>
<td/>
<td/>
<td/>
<td/>
</tr>
<tr>
<td align="left" valign="top">Perceived usefulness</td>
<td align="char" valign="top" char=".">0.851&#x2013;0.919</td>
<td align="char" valign="top" char=".">0.332&#x2013;0.512</td>
<td align="char" valign="top" char=".">0.403&#x2013;0.576</td>
<td/>
<td/>
<td/>
<td/>
</tr>
<tr>
<td align="left" valign="top">Perceived ease to use</td>
<td align="char" valign="top" char=".">0.641&#x2013;0.761</td>
<td align="char" valign="top" char=".">0.579&#x2013;0.718</td>
<td align="char" valign="top" char=".">0.579&#x2013;0.727</td>
<td align="char" valign="top" char=".">0.719&#x2013;0.840</td>
<td/>
<td/>
<td/>
</tr>
<tr>
<td align="left" valign="top">Attitude</td>
<td align="char" valign="top" char=".">0.685&#x2013;0.789</td>
<td align="char" valign="top" char=".">0.315&#x2013;0.485</td>
<td align="char" valign="top" char=".">0.383&#x2013;0.542</td>
<td align="char" valign="top" char=".">0.755&#x2013;0.848</td>
<td align="char" valign="top" char=".">0.660&#x2013;0.774</td>
<td/>
<td/>
</tr>
<tr>
<td align="left" valign="top">Intention</td>
<td align="char" valign="top" char=".">0.775&#x2013;0.862</td>
<td align="char" valign="top" char=".">0.369&#x2013;0.539</td>
<td align="char" valign="top" char=".">0.408&#x2013;0.578</td>
<td align="char" valign="top" char=".">0.835&#x2013;0.915</td>
<td align="char" valign="top" char=".">0.737&#x2013;0.849</td>
<td align="char" valign="top" char=".">0.821&#x2013;0.904</td>
<td/>
</tr>
</tbody>
</table>
</table-wrap>
<p>Furthermore, it is vital to inspect the presence of multicollinearity at this phase. Multicollinearity between independent constructs can significantly distort the interpretation of the consequences. Therefore, VIF &#x201C;Variance inflation factor&#x201D; valuation is directed to regulate the presence of multicollinearity. To designate the nonappearance of multicollinearity, the metric of VIF for each independent variable should be &#x003C;5, however ideally, the VIF values should be close to 3 and lower (<xref ref-type="bibr" rid="ref63">Hair et al., 2019</xref>). As <xref rid="tab4" ref-type="table">Table 4</xref> shows, the absence of multicollinearity is confirmed, as the VIF for all variables are far less than the cut-off threshold of 5.</p>
</sec>
<sec id="sec11">
<label>4.2.</label>
<title>Structural model</title>
<p>After confirming the reliability and validity of the measurement model, the structural model of extended TAM was run. The structural model estimates the percentage of variance predicted by the model for endogenous constructs using the coefficient of determination (<italic>R</italic><sup>2</sup>); it also constructs cross-validated redundancy (<italic>Q</italic><sup>2</sup>), and the magnitude of the direct and indirect effects of the constructs using path coefficient and f square size, and their significance.</p>
<p>The Q<sup>2</sup> criterion was used to confirm the predictive relationship of the model through the Stone-Geisser test. According to <xref ref-type="bibr" rid="ref68">Henseler et al. (2009)</xref>, values of 0.02, 0.15, and 0.35 can be interpreted as low, medium, and strong predictive power, respectively. <xref ref-type="bibr" rid="ref45">Chin (1998)</xref> points out that <italic>R</italic><sup>2</sup> above the threshold of 0.19, 0.33, and 0.67 are weak, moderate, and substantial, respectively.</p>
<p>Based on <italic>R</italic><sup>2</sup> and <italic>Q</italic><sup>2</sup> shown in <xref rid="tab5" ref-type="table">Tables 5</xref>, <xref rid="tab6" ref-type="table">6</xref>, the extended TAM is a strong model for predicting intention. The proposed model can predict 74% of the variance in students&#x2019; intention to use online learning. This model also predicts about 62% of attitude variance through the effect of PU and PEOU. Moreover, 70 and 60% variance, respectively, of PU and PEOU changes, are predicted by the extended TAM. Therefore, the research model is a strong model in terms of predicting intention.</p>
<table-wrap position="float" id="tab5">
<label>Table 5</label>
<caption>
<p>Structural path analysis result.</p>
</caption>
<table frame="hsides" rules="groups">
<thead>
<tr>
<th align="left" valign="top">Direct effect</th>
<th align="center" valign="top"><italic>&#x03B2;</italic></th>
<th align="center" valign="top">Std. <italic>&#x03B2;</italic></th>
<th align="center" valign="top">SD</th>
<th align="center" valign="top"><italic>T</italic> Statistics</th>
<th align="center" valign="top"><italic>f</italic><sup>2</sup></th>
<th align="center" valign="top"><italic>p</italic> values</th>
<th align="left" valign="top">Results</th>
</tr>
</thead>
<tbody>
<tr>
<td align="left" valign="top">Output quality -&#x2009;&#x003E;&#x2009;PU</td>
<td align="char" valign="top" char=".">0.568</td>
<td align="char" valign="top" char=".">0.582</td>
<td align="char" valign="top" char=".">0.039</td>
<td align="char" valign="top" char=".">15.205</td>
<td align="char" valign="top" char=".">0.657</td>
<td align="char" valign="top" char=".">0.000</td>
<td align="left" valign="top">Supported</td>
</tr>
<tr>
<td align="left" valign="top">Output quality -&#x2009;&#x003E;&#x2009;PEOU</td>
<td align="char" valign="top" char=".">0.424</td>
<td align="char" valign="top" char=".">0.425</td>
<td align="char" valign="top" char=".">0.036</td>
<td align="char" valign="top" char=".">11.006</td>
<td align="char" valign="top" char=".">0.354</td>
<td align="char" valign="top" char=".">0.000</td>
<td align="left" valign="top">Supported</td>
</tr>
<tr>
<td align="left" valign="top">Internet anxiety -&#x2009;&#x003E;&#x2009;PU</td>
<td align="char" valign="top" char=".">0.080</td>
<td align="char" valign="top" char=".">0.087</td>
<td align="char" valign="top" char=".">0.036</td>
<td align="char" valign="top" char=".">2.481</td>
<td align="char" valign="top" char=".">0.014</td>
<td align="char" valign="top" char=".">0.013</td>
<td align="left" valign="top">Supported</td>
</tr>
<tr>
<td align="left" valign="top">Internet anxiety -&#x2009;&#x003E;&#x2009;PEOU</td>
<td align="char" valign="top" char=".">&#x2212;0.263</td>
<td align="char" valign="top" char=".">&#x2212;0.269</td>
<td align="char" valign="top" char=".">0.038</td>
<td align="char" valign="top" char=".">6.711</td>
<td align="char" valign="top" char=".">0.109</td>
<td align="char" valign="top" char=".">0.000</td>
<td align="left" valign="top">Supported</td>
</tr>
<tr>
<td align="left" valign="top">Internet self-efficacy -&#x2009;&#x003E;&#x2009;PU</td>
<td align="char" valign="top" char=".">0.041</td>
<td align="char" valign="top" char=".">0.065</td>
<td align="char" valign="top" char=".">0.035</td>
<td align="char" valign="top" char=".">1.923</td>
<td align="char" valign="top" char=".">0.008</td>
<td align="char" valign="top" char=".">0.055</td>
<td align="left" valign="top">Rejected</td>
</tr>
<tr>
<td align="left" valign="top">Internet self-efficacy -&#x2009;&#x003E;&#x2009;PEOU</td>
<td align="char" valign="top" char=".">0.277</td>
<td align="char" valign="top" char=".">0.266</td>
<td align="char" valign="top" char=".">0.038</td>
<td align="char" valign="top" char=".">6.7</td>
<td align="char" valign="top" char=".">0.108</td>
<td align="char" valign="top" char=".">0.000</td>
<td align="left" valign="top">Supported</td>
</tr>
<tr>
<td align="left" valign="top">PU -&#x2009;&#x003E;&#x2009;Attitude</td>
<td align="char" valign="top" char=".">0.538</td>
<td align="char" valign="top" char=".">0.538</td>
<td align="char" valign="top" char=".">0.049</td>
<td align="char" valign="top" char=".">11.369</td>
<td align="char" valign="top" char=".">0.378</td>
<td align="char" valign="top" char=".">0.000</td>
<td align="left" valign="top">Supported</td>
</tr>
<tr>
<td align="left" valign="top">PU -&#x2009;&#x003E;&#x2009;Intention</td>
<td/>
<td align="char" valign="top" char=".">0.375</td>
<td/>
<td align="char" valign="top" char=".">7.552</td>
<td align="char" valign="top" char=".">0.233</td>
<td align="char" valign="top" char=".">0.000</td>
<td align="left" valign="top">Supported</td>
</tr>
<tr>
<td align="left" valign="top">PEOU -&#x2009;&#x003E;&#x2009;PU</td>
<td align="char" valign="top" char=".">0.368</td>
<td align="char" valign="top" char=".">0.344</td>
<td align="char" valign="top" char=".">0.050</td>
<td align="char" valign="top" char=".">7.209</td>
<td align="char" valign="top" char=".">0.159</td>
<td align="char" valign="top" char=".">0.000</td>
<td align="left" valign="top">Supported</td>
</tr>
<tr>
<td align="left" valign="top">Perceived ease of use -&#x2009;&#x003E;&#x2009;Attitude</td>
<td align="char" valign="top" char=".">0.303</td>
<td align="char" valign="top" char=".">0.308</td>
<td align="char" valign="top" char=".">0.049</td>
<td align="char" valign="top" char=".">6.467</td>
<td align="char" valign="top" char=".">0.124</td>
<td align="char" valign="top" char=".">0.000</td>
<td align="left" valign="top">Supported</td>
</tr>
<tr>
<td align="left" valign="top">Attitude -&#x2009;&#x003E;&#x2009;Intention</td>
<td align="char" valign="top" char=".">0.620</td>
<td align="char" valign="top" char=".">0.541</td>
<td align="char" valign="top" char=".">0.047</td>
<td align="char" valign="top" char=".">10.778</td>
<td align="char" valign="top" char=".">0.485</td>
<td align="char" valign="top" char=".">0.000</td>
<td align="left" valign="top">Supported</td>
</tr>
<tr>
<td align="left" valign="top">Indirect effects</td>
<td/>
<td/>
<td/>
<td/>
<td/>
<td/>
<td/>
</tr>
<tr>
<td align="left" valign="top">Output quality -&#x2009;&#x003E;&#x2009;PU</td>
<td/>
<td align="char" valign="top" char=".">0.146</td>
<td/>
<td align="char" valign="top" char=".">5.829</td>
<td/>
<td align="char" valign="top" char=".">0.000</td>
<td align="left" valign="top">Supported</td>
</tr>
<tr>
<td align="left" valign="top">Output quality -&#x2009;&#x003E;&#x2009;Attitude</td>
<td align="char" valign="top" char=".">0.519</td>
<td align="char" valign="top" char=".">0.522</td>
<td align="char" valign="top" char=".">0.031</td>
<td align="char" valign="top" char=".">17.182</td>
<td/>
<td align="char" valign="top" char=".">0.000</td>
<td align="left" valign="top">Supported</td>
</tr>
<tr>
<td align="left" valign="top">Output quality -&#x2009;&#x003E;&#x2009;Intention</td>
<td align="char" valign="top" char=".">0.454</td>
<td align="char" valign="top" char=".">0.556</td>
<td align="char" valign="top" char=".">0.029</td>
<td align="char" valign="top" char=".">20.527</td>
<td/>
<td align="char" valign="top" char=".">0.000</td>
<td align="left" valign="top">Supported</td>
</tr>
<tr>
<td align="left" valign="top">Internet anxiety -&#x2009;&#x003E;&#x2009;PU</td>
<td align="char" valign="top" char=".">&#x2212;0.097</td>
<td align="char" valign="top" char=".">&#x2212;0.093</td>
<td align="char" valign="top" char=".">0.020</td>
<td align="char" valign="top" char=".">4.8</td>
<td/>
<td align="char" valign="top" char=".">0.000</td>
<td align="left" valign="top">Supported</td>
</tr>
<tr>
<td align="left" valign="top">Internet anxiety -&#x2009;&#x003E;&#x2009;Attitude</td>
<td align="char" valign="top" char=".">&#x2212;0.089</td>
<td align="char" valign="top" char=".">&#x2212;0.086</td>
<td align="char" valign="top" char=".">0.029</td>
<td align="char" valign="top" char=".">2.97</td>
<td/>
<td align="char" valign="top" char=".">0.003</td>
<td align="left" valign="top">Supported</td>
</tr>
<tr>
<td align="left" valign="top">Internet anxiety -&#x2009;&#x003E;&#x2009;Intention</td>
<td align="char" valign="top" char=".">&#x2212;0.137</td>
<td align="char" valign="top" char=".">&#x2212;0.049</td>
<td align="char" valign="top" char=".">0.028</td>
<td align="char" valign="top" char=".">1.713</td>
<td/>
<td align="char" valign="top" char=".">0.087</td>
<td align="left" valign="top">Rejected</td>
</tr>
<tr>
<td align="left" valign="top">Internet efficacy -&#x2009;&#x003E;&#x2009;PU</td>
<td align="char" valign="top" char=".">0.102</td>
<td align="char" valign="top" char=".">0.092</td>
<td align="char" valign="top" char=".">0.019</td>
<td align="char" valign="top" char=".">4.985</td>
<td/>
<td align="char" valign="top" char=".">0.000</td>
<td align="left" valign="top">Supported</td>
</tr>
<tr>
<td align="left" valign="top">Internet self-efficacy -&#x2009;&#x003E;&#x2009;Attitude</td>
<td align="char" valign="top" char=".">0.161</td>
<td align="char" valign="top" char=".">0.166</td>
<td align="char" valign="top" char=".">0.026</td>
<td align="char" valign="top" char=".">6.34</td>
<td/>
<td align="char" valign="top" char=".">0.000</td>
<td align="left" valign="top">Supported</td>
</tr>
<tr>
<td align="left" valign="top">Internet self-efficacy -&#x2009;&#x003E;&#x2009;Intention</td>
<td align="char" valign="top" char=".">0.186</td>
<td align="char" valign="top" char=".">0.149</td>
<td align="char" valign="top" char=".">0.026</td>
<td align="char" valign="top" char=".">5.556</td>
<td/>
<td align="char" valign="top" char=".">0.000</td>
<td align="left" valign="top">Supported</td>
</tr>
<tr>
<td align="left" valign="top">PU -&#x2009;&#x003E;&#x2009;Intention</td>
<td/>
<td align="char" valign="top" char=".">0.291</td>
<td/>
<td align="char" valign="top" char=".">7.836</td>
<td/>
<td align="char" valign="top" char=".">0.000</td>
<td align="left" valign="top">Supported</td>
</tr>
<tr>
<td align="left" valign="top">PEOU -&#x2009;&#x003E;&#x2009;Attitude</td>
<td align="char" valign="top" char=".">0.198</td>
<td align="char" valign="top" char=".">0.185</td>
<td align="char" valign="top" char=".">0.031</td>
<td align="char" valign="top" char=".">6.457</td>
<td/>
<td align="char" valign="top" char=".">0.000</td>
<td align="left" valign="top">Supported</td>
</tr>
<tr>
<td align="left" valign="top">Perceived ease of use -&#x2009;&#x003E;&#x2009;Intention</td>
<td align="char" valign="top" char=".">0.311</td>
<td align="char" valign="top" char=".">0.396</td>
<td align="char" valign="top" char=".">0.034</td>
<td align="char" valign="top" char=".">9.904</td>
<td/>
<td align="char" valign="top" char=".">0.000</td>
<td align="left" valign="top">Supported</td>
</tr>
<tr>
<td align="left" valign="top">Total effects</td>
<td/>
<td/>
<td/>
<td/>
<td/>
<td/>
<td/>
</tr>
<tr>
<td align="left" valign="top">Output quality -&#x2009;&#x003E;&#x2009;PU</td>
<td align="char" valign="top" char=".">0.724</td>
<td align="char" valign="top" char=".">0.728</td>
<td align="char" valign="top" char=".">0.028</td>
<td align="char" valign="top" char=".">27.618</td>
<td/>
<td align="char" valign="top" char=".">0.000</td>
<td align="left" valign="top">Supported</td>
</tr>
<tr>
<td align="left" valign="top">Output quality -&#x2009;&#x003E;&#x2009;PEOU</td>
<td align="char" valign="top" char=".">0.424</td>
<td align="char" valign="top" char=".">0.425</td>
<td align="char" valign="top" char=".">0.036</td>
<td align="char" valign="top" char=".">11.006</td>
<td/>
<td align="char" valign="top" char=".">0.000</td>
<td align="left" valign="top">Supported</td>
</tr>
<tr>
<td align="left" valign="top">Output quality -&#x2009;&#x003E;&#x2009;Attitude</td>
<td align="char" valign="top" char=".">0.519</td>
<td align="char" valign="top" char=".">0.522</td>
<td align="char" valign="top" char=".">0.031</td>
<td align="char" valign="top" char=".">17.182</td>
<td/>
<td align="char" valign="top" char=".">0.000</td>
<td align="left" valign="top">Supported</td>
</tr>
<tr>
<td align="left" valign="top">Output quality -&#x2009;&#x003E;&#x2009;Intention</td>
<td align="char" valign="top" char=".">0.454</td>
<td align="char" valign="top" char=".">0.556</td>
<td align="char" valign="top" char=".">0.029</td>
<td align="char" valign="top" char=".">20.527</td>
<td/>
<td align="char" valign="top" char=".">0.000</td>
<td align="left" valign="top">Supported</td>
</tr>
<tr>
<td align="left" valign="top">Internet anxiety -&#x2009;&#x003E;&#x2009;PU</td>
<td align="char" valign="top" char=".">&#x2212;0.018</td>
<td align="char" valign="top" char=".">&#x2212;0.006</td>
<td align="char" valign="top" char=".">0.038</td>
<td align="char" valign="top" char=".">0.157</td>
<td/>
<td align="char" valign="top" char=".">0.875</td>
<td align="left" valign="top">Rejected</td>
</tr>
<tr>
<td align="left" valign="top">Internet anxiety -&#x2009;&#x003E;&#x2009;PEOU</td>
<td align="char" valign="top" char=".">&#x2212;0.263</td>
<td align="char" valign="top" char=".">&#x2212;0.269</td>
<td align="char" valign="top" char=".">0.038</td>
<td align="char" valign="top" char=".">6.711</td>
<td/>
<td align="char" valign="top" char=".">0.000</td>
<td align="left" valign="top">Supported</td>
</tr>
<tr>
<td align="left" valign="top">Internet anxiety -&#x2009;&#x003E;&#x2009;Attitude</td>
<td align="char" valign="top" char=".">&#x2212;0.089</td>
<td align="char" valign="top" char=".">&#x2212;0.086</td>
<td align="char" valign="top" char=".">0.029</td>
<td align="char" valign="top" char=".">2.97</td>
<td/>
<td align="char" valign="top" char=".">0.003</td>
<td align="left" valign="top">Supported</td>
</tr>
<tr>
<td align="left" valign="top">Internet anxiety -&#x2009;&#x003E;&#x2009;Intention</td>
<td align="char" valign="top" char=".">&#x2212;0.137</td>
<td align="char" valign="top" char=".">&#x2212;0.049</td>
<td align="char" valign="top" char=".">0.028</td>
<td align="char" valign="top" char=".">1.713</td>
<td/>
<td align="char" valign="top" char=".">0.087</td>
<td align="left" valign="top">Rejected</td>
</tr>
<tr>
<td align="left" valign="top">Internet self-efficacy -&#x2009;&#x003E;&#x2009;PU</td>
<td align="char" valign="top" char=".">&#x2212;0.018</td>
<td align="char" valign="top" char=".">0.157</td>
<td align="char" valign="top" char=".">0.038</td>
<td align="char" valign="top" char=".">4.491</td>
<td/>
<td align="char" valign="top" char=".">0.000</td>
<td align="left" valign="top">Supported</td>
</tr>
<tr>
<td align="left" valign="top">Internet self-efficacy -&#x2009;&#x003E;&#x2009;PEOU</td>
<td align="char" valign="top" char=".">0.277</td>
<td align="char" valign="top" char=".">0.266</td>
<td align="char" valign="top" char=".">0.038</td>
<td align="char" valign="top" char=".">6.7</td>
<td/>
<td align="char" valign="top" char=".">0.000</td>
<td align="left" valign="top">Supported</td>
</tr>
<tr>
<td align="left" valign="top">Internet self-efficacy -&#x2009;&#x003E;&#x2009;Attitude</td>
<td align="char" valign="top" char=".">0.161</td>
<td align="char" valign="top" char=".">0.166</td>
<td align="char" valign="top" char=".">0.026</td>
<td align="char" valign="top" char=".">6.34</td>
<td/>
<td align="char" valign="top" char=".">0.000</td>
<td align="left" valign="top">Supported</td>
</tr>
<tr>
<td align="left" valign="top">Internet self-efficacy -&#x2009;&#x003E;&#x2009;Intention</td>
<td align="char" valign="top" char=".">0.186</td>
<td align="char" valign="top" char=".">0.149</td>
<td align="char" valign="top" char=".">0.026</td>
<td align="char" valign="top" char=".">5.556</td>
<td/>
<td align="char" valign="top" char=".">0.000</td>
<td align="left" valign="top">Supported</td>
</tr>
<tr>
<td align="left" valign="top">PU -&#x2009;&#x003E;&#x2009;Attitude</td>
<td align="char" valign="top" char=".">0.538</td>
<td align="char" valign="top" char=".">0.538</td>
<td align="char" valign="top" char=".">0.049</td>
<td align="char" valign="top" char=".">11.369</td>
<td/>
<td align="char" valign="top" char=".">0.000</td>
<td align="left" valign="top">Supported</td>
</tr>
<tr>
<td align="left" valign="top">PU -&#x2009;&#x003E;&#x2009;Intention</td>
<td align="char" valign="top" char=".">0.335</td>
<td align="char" valign="top" char=".">0.666</td>
<td align="char" valign="top" char=".">0.045</td>
<td align="char" valign="top" char=".">19.938</td>
<td/>
<td align="char" valign="top" char=".">0.000</td>
<td align="left" valign="top">Supported</td>
</tr>
<tr>
<td align="left" valign="top">Perceived ease to use -&#x2009;&#x003E;&#x2009;PU</td>
<td align="char" valign="top" char=".">0.368</td>
<td align="char" valign="top" char=".">0.344</td>
<td align="char" valign="top" char=".">0.050</td>
<td align="char" valign="top" char=".">7.209</td>
<td/>
<td align="char" valign="top" char=".">0.000</td>
<td align="left" valign="top">Supported</td>
</tr>
<tr>
<td align="left" valign="top">Perceived ease to use -&#x2009;&#x003E;&#x2009;Attitude</td>
<td align="char" valign="top" char=".">0.501</td>
<td align="char" valign="top" char=".">0.493</td>
<td align="char" valign="top" char=".">0.044</td>
<td align="char" valign="top" char=".">11.403</td>
<td/>
<td align="char" valign="top" char=".">0.000</td>
<td align="left" valign="top">Supported</td>
</tr>
<tr>
<td align="left" valign="top">Perceived ease to use -&#x2009;&#x003E;&#x2009;Intention</td>
<td align="char" valign="top" char=".">0.311</td>
<td align="char" valign="top" char=".">0.396</td>
<td align="char" valign="top" char=".">0.048</td>
<td align="char" valign="top" char=".">9.904</td>
<td/>
<td align="char" valign="top" char=".">0.000</td>
<td align="left" valign="top">Supported</td>
</tr>
<tr>
<td align="left" valign="top">Attitude -&#x2009;&#x003E;&#x2009;Intention</td>
<td align="char" valign="top" char=".">0.620</td>
<td align="char" valign="top" char=".">0.541</td>
<td align="char" valign="top" char=".">0.047</td>
<td align="char" valign="top" char=".">10.778</td>
<td/>
<td align="char" valign="top" char=".">0.000</td>
<td align="left" valign="top">Supported</td>
</tr>
</tbody>
</table>
</table-wrap>
<table-wrap position="float" id="tab6">
<label>Table 6</label>
<caption>
<p>Cross-validated redundancy of construct.</p>
</caption>
<table frame="hsides" rules="groups">
<thead>
<tr>
<th/>
<th align="center" valign="top"><italic>Q</italic><sup>2</sup></th>
</tr>
</thead>
<tbody>
<tr>
<td align="left" valign="top">PU</td>
<td align="char" valign="top" char=".">0.527</td>
</tr>
<tr>
<td align="left" valign="top">PEOU</td>
<td align="char" valign="top" char=".">0.485</td>
</tr>
<tr>
<td align="left" valign="top">Attitude</td>
<td align="char" valign="top" char=".">0.60</td>
</tr>
<tr>
<td align="left" valign="top">Intention</td>
<td align="char" valign="top" char=".">0.59</td>
</tr>
</tbody>
</table>
</table-wrap>
<p>The Cohen&#x2019;s f2 method was used to calculate the size of the constructs&#x2019; effects. We examined the size of the proposed relationships between model constructs. <xref rid="tab5" ref-type="table">Table 5</xref> show the value of the path coefficients of the assumed relationships between the constructs and a summary of the hypotheses tested. The output quality variable was able to affect both the PU constructs (<italic>&#x03B2;</italic> =&#x2009;0. 0.582, <italic>f<sup>2</sup></italic> =&#x2009;0.657, <italic>t</italic> =&#x2009;15.205) and the PEOU constructs (<italic>&#x03B2;</italic> =&#x2009;0.425, <italic>f<sup>2</sup></italic> =&#x2009;0.354, <italic>t</italic> =&#x2009;11.006) at the significant level of <italic>p</italic> &#x003C;&#x2009;0.0001. The effect of output quality on PU and PEOU was thus found to be strong.</p>
<p>Internet anxiety also affected PU (<italic>&#x03B2;</italic> =&#x2009;0.087, <italic>f<sup>2</sup></italic> =&#x2009;0.014, <italic>t</italic> =&#x2009;2.481, <italic>p</italic> &#x003C;&#x2009;0.05) and PEOU (<italic>&#x03B2;</italic> =&#x2009;&#x2212;0.269, <italic>f<sup>2</sup></italic> =&#x2009;0.109, <italic>t</italic> =&#x2009;6.711, <italic>p</italic> &#x003C;&#x2009;0.0001), weakly and moderately, respectively. The effect of Internet anxiety on PU was positive, while on PEOU, it was negative.</p>
<p>The findings also showed that Internet self-efficacy affected PEOU (<italic>&#x03B2;</italic> =&#x2009;0.266, <italic>f<sup>2</sup></italic> =&#x2009;0.108, <italic>t</italic> =&#x2009;6.7, <italic>p</italic> &#x003C;&#x2009;0.0001), while having no effect on PU. PEOU, in turn, affected PU (<italic>&#x03B2;</italic> =&#x2009;0.344, <italic>f<sup>2</sup></italic> =&#x2009;0.159, <italic>t</italic> =&#x2009;7.209, <italic>p</italic> &#x003C;&#x2009;0.0001).</p>
<p>PU (<italic>&#x03B2;</italic> =&#x2009;0.537, <italic>f<sup>2</sup></italic> =&#x2009;0.378, <italic>t</italic> =&#x2009;11.369, <italic>p</italic> &#x003C;&#x2009;0.0001) and PEOU (<italic>&#x03B2;</italic> =&#x2009;0.308, <italic>f2</italic> =&#x2009;0.124, <italic>t</italic> =&#x2009;6.467, <italic>p</italic> &#x003C;&#x2009;0.0001), respectively, can strongly and moderately influence attitude toward participating in online learning programs. Attitude (<italic>&#x03B2;</italic> =&#x2009;0.541, <italic>f<sup>2</sup></italic> =&#x2009;0.485, <italic>t</italic> =&#x2009;10.778, <italic>p</italic> &#x003C;&#x2009;0.0001) and PU (<italic>&#x03B2;</italic> =&#x2009;0.375, <italic>f<sup>2</sup></italic> =&#x2009;0.233, <italic>t</italic> =&#x2009;7.552, <italic>p</italic> &#x003C;&#x2009;0.0001) can predict the intention. <xref rid="tab5" ref-type="table">Table 5</xref> shows the direct, indirect, and total effect.</p>
</sec>
</sec>
<sec id="sec12" sec-type="discussions">
<label>5.</label>
<title>Discussion</title>
<p>This study confirms the application of TAM as a strong theoretical framework for understanding predictors of the use of online learning systems. This study also takes a critical step in further developing the TAM with the three interpretive constructs of output quality, Internet anxiety, and Internet self-efficacy.</p>
<p>The findings confirm that these three constructs can influence the attitude and willingness to use online education systems through perceived usefulness and perceived ease. The proposed research model will predict 62 and 74 percent of attitude and intention variance changes, respectively.</p>
<p>The results showed that the behavioral intention to use online learning in the future is directly explained by people&#x2019;s attitudes toward using online learning and PU. Attitude was the strongest predictor of behavioral intention. Attitude is the reflection of people&#x2019;s feelings and appraisals relating to a concept or subject. Here, attitude refers to one&#x2019;s feelings about online learning systems. Students had greater intention to use online learning systems if they thought that doing so was a good idea and they felt positive about it.</p>
<p>Along with the research findings, several studies confirm the significant effect of attitude on the intention to use online learning (<xref ref-type="bibr" rid="ref91">Lee et al., 2013</xref>; <xref ref-type="bibr" rid="ref40">Calisir et al., 2014</xref>; <xref ref-type="bibr" rid="ref41">Chang et al., 2017</xref>; <xref ref-type="bibr" rid="ref71">Hussein, 2017</xref>; <xref ref-type="bibr" rid="ref66">Hanif et al., 2018</xref>; <xref ref-type="bibr" rid="ref26">Al-Rahmi et al., 2019</xref>; <xref ref-type="bibr" rid="ref39">Buabeng-Andoh, 2021</xref>).</p>
<p>One of the factors that most affect attitude is PU: the results show the PU to strongly affect attitude. <xref ref-type="bibr" rid="ref111">Phillips et al. (1994)</xref> show that PU reflects the psychological potential of end-users to consider using new technology as beneficial for personal and organizational well-being. In other words, when students find the use of online learning to be useful and beneficial, they develop a positive attitude toward using that system. Research confirms the significance and positive effect of PU on attitude (<xref ref-type="bibr" rid="ref70">Huang, 2016</xref>; <xref ref-type="bibr" rid="ref38">Briz-Ponce et al., 2017</xref>; <xref ref-type="bibr" rid="ref26">Al-Rahmi et al., 2019</xref>; <xref ref-type="bibr" rid="ref116">Revythi and Tselios, 2019</xref>; <xref ref-type="bibr" rid="ref119">Salloum et al., 2019</xref>).</p>
<p>PEOU also has a positive effect on attitude, but this effect is not the same as that of PU&#x2014; the effect size of PEOU on attitude was, in fact, moderate. This relationship has been confirmed in various studies (<xref ref-type="bibr" rid="ref70">Huang, 2016</xref>; <xref ref-type="bibr" rid="ref38">Briz-Ponce et al., 2017</xref>; <xref ref-type="bibr" rid="ref26">Al-Rahmi et al., 2019</xref>; <xref ref-type="bibr" rid="ref116">Revythi and Tselios, 2019</xref>; <xref ref-type="bibr" rid="ref119">Salloum et al., 2019</xref>). Thus, PEOU and PU are shown to have directly influenced people&#x2019;s attitudes toward using online learning systems. PEOU also indirectly affects attitude and intention. As PEOU measures the user-friendliness of a particular tool or method, the user will have a greater intention to use the tool if they consider that tool to be relatively user-friendly (<xref ref-type="bibr" rid="ref36">Barat et al., 2009</xref>). The findings also show the importance of perceived convenience in enhancing the intention of users to use online learning systems through the moderating role of PU.</p>
<p>According to the findings, the PU predicted the intention to use online education systems, and the effect size was strong. If people expect the information and educational services provided by online systems to improve their learning, then they will likely be more inclined to use these systems. These results are consistent with many past studies (<xref ref-type="bibr" rid="ref40">Calisir et al., 2014</xref>; <xref ref-type="bibr" rid="ref24">Alqahtani et al., 2016</xref>; <xref ref-type="bibr" rid="ref134">Tarhini et al., 2017</xref>; <xref ref-type="bibr" rid="ref56">Fallah Haghighi et al., 2018</xref>; <xref ref-type="bibr" rid="ref26">Al-Rahmi et al., 2019</xref>; <xref ref-type="bibr" rid="ref67">Hariguna, 2019</xref>; <xref ref-type="bibr" rid="ref119">Salloum et al., 2019</xref>; <xref ref-type="bibr" rid="ref132">Tao et al., 2019</xref>). Our study is also consistent with <xref ref-type="bibr" rid="ref97">Li et al. (2012)</xref> and <xref ref-type="bibr" rid="ref132">Tao et al. (2019)</xref> who confirmed the indirect effect of PU on intention through attitude. The study by <xref ref-type="bibr" rid="ref110">Park et al. (2012)</xref> on the acceptance of collaborative learning technologies also confirms this finding.</p>
<p>In line with past research we found that PEOU could strongly affect PU (<xref ref-type="bibr" rid="ref98">Luarn and Lin, 2005</xref>; <xref ref-type="bibr" rid="ref88">Lee, 2009</xref>; <xref ref-type="bibr" rid="ref110">Park et al., 2012</xref>; <xref ref-type="bibr" rid="ref83">Kim, 2014</xref>; <xref ref-type="bibr" rid="ref37">Bhatiasevi and Yoopetch, 2015</xref>; <xref ref-type="bibr" rid="ref24">Alqahtani et al., 2016</xref>; <xref ref-type="bibr" rid="ref41">Chang et al., 2017</xref>; <xref ref-type="bibr" rid="ref54">Ebrahimi et al., 2018</xref>; <xref ref-type="bibr" rid="ref78">Joo et al., 2018</xref>; <xref ref-type="bibr" rid="ref132">Tao et al., 2019</xref>). Students will find online learning useful and effective if they are comfortable using the Internet and the learning system and as long as they do not encounter any difficulties or problems with them.</p>
<p>Based on our findings, output quality and Internet self-efficacy had a significant indirect effect on intention in addition to the main TAM constructs. While Internet anxiety did not have a significant indirect effect on intention, it did have has a direct positive effect on PU. A review of studies shows there to be contradictions about the impact of Internet anxiety on PU. <xref ref-type="bibr" rid="ref151">Zhang (2005)</xref> confirmed the positive effect of Internet anxiety on PU with respect to telecommunications employees using the Internet. Other research findings reported the negative effect of Internet anxiety on PU (<xref ref-type="bibr" rid="ref110">Park et al., 2012</xref>; <xref ref-type="bibr" rid="ref112">Purnomo and Lee, 2013</xref>).</p>
<p>Internet anxiety also had a negative effect on PEOU with a moderate effect size. The more students experience unrest, panic, fear, and anxiety in general when using the Internet, the more difficult it is to use a learning system. The negative effect of anxiety on PEOU has also been confirmed in research (<xref ref-type="bibr" rid="ref80">Karaali et al., 2011</xref>; <xref ref-type="bibr" rid="ref43">Chen and Tseng, 2012</xref>; <xref ref-type="bibr" rid="ref110">Park et al., 2012</xref>; <xref ref-type="bibr" rid="ref19">Ali et al., 2013</xref>; <xref ref-type="bibr" rid="ref40">Calisir et al., 2014</xref>; <xref ref-type="bibr" rid="ref18">Al-Gahtani, 2016</xref>).</p>
<p>The findings showed that output quality is a direct determinant of PU and PEOU. Perceptions of output quality results from cognitive instrumental processes (<xref ref-type="bibr" rid="ref142">Venkatesh and Davis, 2000</xref>). In this study, determining output quality means comparing the result of learning online with the perceived quality of learning in traditional classrooms. In fact, students&#x2019; assessment of the quality of outcome of online classes may be different from the perceived output quality of learning in traditional classrooms. <xref ref-type="bibr" rid="ref132">Tao et al. (2019)</xref> found that perceived quality affects the PU of massive open online courses. Consistent with our results, the positive effect of output quality on PU (<xref ref-type="bibr" rid="ref4">Ahn et al., 2004</xref>; <xref ref-type="bibr" rid="ref144">Vijayasarathy, 2004</xref>; <xref ref-type="bibr" rid="ref5">Ahn et al., 2007</xref>) and on PEOU (<xref ref-type="bibr" rid="ref89">Lee, 2010</xref>) was confirmed. <xref ref-type="bibr" rid="ref23">Al-Nuaimi et al. (2022)</xref> also found that learning management technical system quality has demonstrated the most critical impact on the PU.</p>
<p>According to our findings, Internet self-efficacy indirectly affected attitudes and intention. The research of <xref ref-type="bibr" rid="ref75">Isaac et al. (2017)</xref> found Internet self-efficacy to be a strong factor in the intention of employees in Yemeni government institutions to use online systems. However, the direct effect of self-efficacy on PU was only approaching significance (<italic>p</italic> =&#x2009;0.055) while effect of self-efficacy on PEOU was moderate. Here, Internet self-efficacy refers to the belief of a person in their ability to use the Internet. In this regard, <xref ref-type="bibr" rid="ref139">Tsai et al. (2014)</xref> showed that system self-efficacy can affect the PU and PEOU of telehealth systems. Similarly, <xref ref-type="bibr" rid="ref31">Arpaci et al. (2019)</xref> found that self efficacy has direct effect on the PEOU.</p>
<p><xref ref-type="bibr" rid="ref58">Faqih (2013)</xref> examined consumer intention in Jordan and confirmed that the influence of Internet self-efficacy on PEOU was positive and that strong Internet self-efficacy affects PU positively with 99% confidence. Research also confirms the positive and strong effect of Internet self-efficacy on PU and PEOU (<xref ref-type="bibr" rid="ref109">Park, 2009</xref>; <xref ref-type="bibr" rid="ref75">Isaac et al., 2017</xref>).</p>
</sec>
<sec id="sec13">
<label>6.</label>
<title>Theoretical and practical implications</title>
<p>Theoretically, the current study provides new evidence to the existing literature supporting the TAM by confirming the significant positive effects of PU and PEOU on attitudes toward online learning systems. This study suggests that the intention to use online learning systems can be increased by developing the constructs of internet anxiety, internet effectiveness, and output quality.</p>
<p>The outcomes of the current study provide valuable knowledge and offer a deeper understanding of external factors and provide useful practical suggestions for policymakers, professionals, developers, and designers in the effective use of online learning systems during and beyond Covid-19. The findings may have implications for organizations planning to design and implement online learning systems.</p>
<p>As PU is a direct predictor of behavioral intention, managers can use this to enhance people&#x2019;s beliefs about how online learning systems can improve their learning performance and thereby increase the intention of students to use them even in non-emergency health situations. Specifically, students need to be made aware of how online learning systems will benefit them and improve their performance. In this research, PU has been shown with criteria such as the value of the online learning experience, the objectivity of the online learning results, and the minimizing of educational inequality. Managers should review communication materials (e.g., websites and brochures) designed to publicize these systems and make sure the utility in individual level such as increased learning and social benefits of online learning such as reducing educational is emphasized.</p>
<p>As attitude was the most important predictor of intention, and PU and PEOU both directly and indirectly affected intention, educators need to ensure that online learning is beneficial to improving student learning outcomes. Superior teaching techniques should provide for greater success. The findings imply administrators and online educators must devote resources to ensuring online education is designed appropriately and effectively. It is not enough to simply place an established class online; online courses need to be designed using best practices for this type of educational modality.</p>
<p>Considering the effect of output quality on PU and PEOU, there should be a statistical comparison of the learning performance of online and traditional learning systems. This analysis can also ensure quality of online learning offerings. Additionally, these findings can be also shared with students to help them make decisions regarding the usefulness of online learning. Providing information in this area can improve people&#x2019;s understanding of learning quality. The use of user-friendly methods <italic>via</italic> a variety of educational techniques, including videos, photos, text news, etc. seems to improve people&#x2019;s understanding of learning quality. Moreover, given the negative impact of Internet anxiety on PEOU, students need to be specifically educated on Internet use. Educational institutions offering online learning should consider offering seminar type courses to improve comfort with Internet use, or embedding this type of training into the beginning of online courses.</p>
<p>This study provides a strong insight for the government and the Ministry of Education to provide all the educational material related to the internet and computers to the students. For this purpose, it is suggested that students be provided with the purchase of powerful modems and wireless and high-speed internet packages on Sim-cards.</p>
<p>The findings strongly suggest, however, that online learning systems should feature ease of use and simplify the learning process. Therefore, it is important to improve features of online learning system, helping users complete tasks with the less time and effort. Efforts should be made to guarantee that online learning systems are of a simple yet advanced design that allow the inclusion of a variety of educational methods. Therefore, it is recommended to use easy and user-friendly platforms with the ability to share all kinds of files and videos, with the ability to provide interactive presentations in the simplest possible mode, for training.</p>
<p>Perceived quality output also has an influence on the intent to usage online education. The disadvantages of unexpected operation of online education could lead government, regulators and other practitioners to advance the online education as well as increase the stdent leaning. Clearly, respected criticism from learner and educator should be considered for future improvment since the learning methods have extremely reformed due to the Covid-19 pandamic. The criticisms could inspire the educational institute to improve the quality of platform.</p>
</sec>
<sec id="sec14">
<label>7.</label>
<title>Conclusion and limitations</title>
<p>This study has several important conclusions: First, PU and PEOU must be taken seriously in order to bring a successful online learning system into effect. Students&#x2019; attitudes to using online learning systems were the strongest predictors of behavioral intention. The findings confirm the direct and indirect impact of output quality on all endogenous constructs including PU, PEOU, attitude, and intention. As university administrators need to improve the learning performance of individuals, output quality needs to be made an urgent priority in learning system projects. If users perceive that virtual learning systems will enhance learning performance to a greater extent than traditional learning systems do, they will have higher PU and therefore look more favorably on online learning systems and be more inclined to use them. Output quality was the strongest predictor of PU and PEOU. Educational planners and designers thus need to pay adequate attention to this important element.</p>
<p>The present study, like other studies, has limitations that need to be considered when this topic is tackled in the future. First, this study was conducted with agricultural students at a limited number of universities in Iran, where practical and experimental courses were lacking, and in which various online education systems were used. Our findings were extracted from the analysis of this data. Generalizations to other students and other universities should thus be made with caution.</p>
<p>Second, this study integrated the three key constructs of output quality, Internet anxiety, and Internet self-efficacy into TAM. Further studies have shown that other constructs can be used to improve the prediction of the intention to use online learning. Which suggests additional variables could be added in future studies.</p>
<p>One of the important limitations of this study was how the questions were assessed. In this study, items were measured as self-reported. To address the potential influence of common method bias we used a range of different items to measure our sample perception. Furtherrmore we used positive and negative (Reverse items) items and finally adapting our measures from reliable and valid instruments helps us in this regard. However, it is suggested, that other methods of data collection, such as interviews and focus groups, be used in other studies beside structured questionnaires.</p>
<p>This research was also cross-sectional and evaluated people&#x2019;s perceptions and intention at a specific time, and particularly during the peak of a global pandemic. People&#x2019;s perceptions will, however, change over time, as their experience increases (<xref ref-type="bibr" rid="ref143">Venkatesh et al., 2003</xref>). Future researchers are advised to consider using longitudinal studies.</p>
</sec>
<sec id="sec15" sec-type="data-availability">
<title>Data availability statement</title>
<p>The original contributions presented in the study are included in the article/Supplementary material, further inquiries can be directed to the corresponding author/s.</p>
</sec>
<sec id="sec16">
<title>Ethics statement</title>
<p>Ethical review and approval was not required for the study on human participants in accordance with the local legislation and institutional requirements. All procedures performed in studies involving human participants were in accordance with the ethical standards of the institutional and/or national research committee and with the 1964 Helsinki declaration and its later amendments or comparable ethical standards. Written informed consent was obtained from all subjects involved in the study.</p>
</sec>
<sec id="sec17">
<title>Author contributions</title>
<p>TZ: conceptualization, methodology, software, formal analysis, investigation, writing &#x2013; original draft, and writing &#x2013; review and editing. SH: methodology, software, validation, formal analysis, writing &#x2013; original draft, and writing &#x2013; review and editing. MY: conceptualization, methodology, software, validation, formal analysis, investigation, writing &#x2013; original draft, writing &#x2013; review and editing, visualization, and supervision. NK and LW: formal analysis, writing &#x2013; review and editing. All authors contributed to the article and approved the submitted version.</p>
</sec>
<sec id="conf1" sec-type="COI-statement">
<title>Conflict of interest</title>
<p>The authors declare that the research was conducted in the absence of any commercial or financial relationships that could be construed as a potential conflict of interest.</p>
</sec>
<sec id="sec100" sec-type="disclaimer">
<title>Publisher&#x2019;s note</title>
<p>All claims expressed in this article are solely those of the authors and do not necessarily represent those of their affiliated organizations, or those of the publisher, the editors and the reviewers. Any product that may be evaluated in this article, or claim that may be made by its manufacturer, is not guaranteed or endorsed by the publisher.</p>
</sec>
</body>
<back>
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